Self-Awareness
Empathy in Action
Social Skills
Self-Regulation
EI in the Workplace
100

The ability to recognize and understand your own emotions.

What is Self-Awareness?

100

A skill that involves understanding and sharing the feelings of others.

What is empathy?

100

The ability to build and maintain positive relationships.

What are social skills?

100

Managing your emotions in healthy ways.

What is self-regulation?

100

An EI skill that helps leaders resolve conflicts effectively.

What is conflict resolution?

200

A feeling that might arise when you receive unexpected criticism.

What is defensiveness or frustration?

200

Putting yourself in someone else’s shoes.

What is perspective-taking?

200

Clearly expressing your thoughts and feelings.

What is communication?

200

A technique that involves writing down your thoughts and feelings to better understand and manage them.

What is journaling?

200

An EI trait that helps leaders inspire their teams.

What is motivation?

300

Being aware of how your emotions affect your behavior.

What is emotional self-awareness?

300

The ability to sense others’ emotions even when they’re not expressed.

What is emotional perception?

300

Working well with others to achieve a common goal.

What is collaboration?

300

A strategy that involves reframing negative thoughts into positive ones.

What is cognitive reappraisal?

300

An EI skill that helps leaders give constructive feedback.

What is feedback delivery?

400

Understanding your strengths and weaknesses.

What is self-assessment?

400

Responding to others’ emotions with care and understanding.

What is compassionate response?

400

Resolving disagreements in a positive way.

What is conflict resolution?

400

A technique that involves setting boundaries to manage stress.

What is prioritizing tasks?

400

An EI trait that helps leaders build trust with their teams.

What is authenticity?

500

The ability to accurately assess your emotional state in real-time.

What is emotional self-monitoring?

500

The ability to remain calm and supportive when others are upset.

What is emotional stability?

500

A skill that involves influencing others in a positive way.

What is persuasion or influence?

500

A strategy that involves planning ahead to avoid emotional triggers.

What is proactive coping?

500

An EI skill that helps leaders create a positive and inclusive work environment.

What is fostering psychological safety?

M
e
n
u