Emotional Intelligence
What emotions are associated with green and blue?
Trust / Calming
What emotions are associated with yellow and orange?
Happiness / Confidence
What emotions are associated with pink and purple?
Love / Anxiety
What is emotional intelligence?
The ability to understand, use and manage your emotions in a positive way.
What is emotional stability?
The ability to maintain emotional stability in stressful situations.
When recognizing the levels of emotional distress what are the 3 categories of possible distress?
General / High / Urgent
What is the importance of emotional intelligence in the workplace?
Having emotional intelligence helps overcome and diffuse possible conflict in the workplace.
What do employers value more; IQ or emotional stability?
Emotional stability
What are some strategies you can use to implement stress management? (HINT: prevention)
3 step prevention: Control / Notice / Manage
What is the difference between emotional intelligence and emotional stability?
Emotional intelligence: understanding and managing emotions
Emotional stability: capacity to remain calm and balanced
What is the importance of emotional stability in the workplace?
Managing emotions at work is crucial for fostering a peaceful and productive environment.
What are some challenges affecting emotional stability? (HINT: 5)
Stress / Traumatic life events / Negative thinking patterns /
Toxic environments / Mental health issues
What are the 5 aspects of emotional intelligence
Self-awareness / Self-regulation / Motivation / Empathy / People skills
What is emotional dysregulation? What is it linked to?
Opposite of emotional stability, linked to poor mental health
What are the 5 key points when dealing with a colleague who is in a state of emotional distress?
Recognize / Respond / Assist / Respect / Check-in