Emotions & EI
Which emotions do we experience more often? Positive or Negative
Positive
True or false: everybody is skilled to give effective feedback
false
Ability to communicate effectively and resolve or prevent conflict
Social skills
Is a person with a higher EQ more confident?
Yes
True or false: memories last longer than the emotions of the experience
False
I understand my feelings that flow through me
Self-awareness
A technique to help keep emotions under control when you feel yourself getting angry during a conversation.
"Pause button"
and others...
True or false: the recipient must be prepared for the feedback
True
In the context of conflict, should you respond or react?
Respond
Emotions arise in ____________
Brain
True or false: effective management focuses on people and an effective leader knows, understands and respects the needs of others
True
Each generation perceives the feedback in the same way
No