Emotions VS Moods
A broad term that includes all feelings people experience, covering both emotions and moods.
What is an Affect?
An employee's expression of organizationally desired emotions during interpersonal transactions at work.
What is Emotional Labour?
Explains when employees react emotionally to things that happen to them at work and this influences job performance and satisfaction.
What is Affective Events Theory?
The ability to perceive, understand, and manage one's emotions as well as the emotions of others.
What is Emotional Intelligence?
They are intense feelings directed at someone or something.
What is an Emotion?
Describes faking one's emotion by altering their outward expressions while their internal feelings remain unchanged.
What is Surface Acting?
They developed this psychological model.
Who are Howard Weiss and Cropanzano?
Involves identifying and modifying the emotions you feel.
What is Emotion Regulation?
Refers to the feelings that tend to be less intense, longer-lasting, and lack a clear clause.
What is a Mood?
Refers to actively trying to align one's inner feelings with the required outward expression.
What is Deep Acting?
It was developed this year.
What is 1996?
Surface acting, deep acting, emotional suppression, cognitive reappraisal, social sharing and mindfulness are examples of these.
What are Emotional Regulation Techniques?
Emotions linked to our instant judgement of right or wrong.
What are Moral Emotions?
The conflict between one's inner emotions and the emotions they project.
What is Emotional Dissonance?
These are types of emotional reactions.
What are positive and negative?
The process by which emotions spread from one person to another or a group.
What is Emotional Contagion?