Hard Skills/Soft Skill
Say What?
Name the skill
Situations
100

General skills that relate to how you work and are important in any/every job/career.


What are employability skills? 


100

Using appropriate language and grammar along with a positive attitude when speaking to co-workers or customers.  

What is Verbal Communication?

100

You are running late for work and you call your boss to give her a heads-up that you will be a few minutes late. This is an example of good __________.


What is Communication?

100

The principals that guide our behavior when sending and receiving emails


What is email etiquette?

200

General employability skills that relate to how you work and are important in any/every job/career, not specific to one particular job.

What are soft skills?

200

Using appropriate language and grammar as well as proper spelling and punctuation.

What is in written communication?

200

Wearing a clean uniform to work every day.

What is self-management and/or appearance?

200

Bob sits around at work all day while his two coworkers do all of the work. Which employability skill does Bob definitely not have?


What is teamwork?

300

Specific abilities and skills directly relating to a specific job or task.



What are Hard Skills?



300

Making this during a conversation helps the other person to feel heard and valued.

What is eye contact?

300

Employees and management interactions to reach organizational goals.

What are communication skills?


300

Figuring out which tasks need to be done first is an example of which employability skill?


What is planning and organizing or time management or prioritization?

400

The lack of these are often the reason employees are fired from their jobs.


What are employability skills?

400

The process of sharing information between people within and outside a company



What is communication?

400

Using a calendar to keep track of your tasks.

What is planning and organizing?

400

The lack of these are often the reason employees are fired from their jobs.


What are employability skills?

500

This is created when employees practice employability skills.

What is a productive and positive work environment?

500

Asking what you can do to help rather than waiting to be told what to do is which employability skill?


What is initiative and enterprise?


500

Dan has to deal with an angry customer at work. Dan uses his past experience to help him figure out how to make the customer happy and resolve the issue with this skill.


What is problem solving?

500

Asking what you can do to help rather than waiting to be told what to do is which employability skill?


What is initiative and enterprise?

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