Communication Strategies
Q: What is one way you can show good listening in a group?
A) Talking over others
B) Looking at the speaker
C) Walking away
B) Looking at the speaker
Q: What device do we use to complete online work?
A) TV
B) Laptop
C) Microwave
B) Laptop
Q: What is the first thing you should do when you face a problem?
A) Ignore it
B) Identify what the problem is
C) Blame someone
B) Identify what the problem is
Q: What is the first part of an email?
A) Subject line
B) Signature
C) The email contacts address
C) The email contacts address
Q: What is the main purpose of having a job?
A) To avoid school
B) To earn money and build skills
C) To pass time
B) To earn money and build skills
Q: When working in a team, what should you do if you don’t understand instructions?
A) Ignore it
B) Guess
C) Ask for help
C) Ask for help
Q: Which is a learning platform we use?
A) Netflix
B) Google Classroom OR Google Drive
C) Canva
B) Google Classroom OR Google Drive
Q: If your team disagrees on what to do, what is the best solution?
A) Argue until someone wins
B) Work separately
C) Listen to each idea and decide together
C) Listen to each idea and decide together
Q: How should you start a professional email?
A) Yo
B) Dear
C) Hey bro
B) Dear
Q: Which of the following best shows good workplace behaviour?
A) Arriving late without telling anyone
B) Following instructions and asking questions
C) Ignoring your tasks
B) Following instructions and asking questions
Q: Why is body language important when communicating?
A) It shows how you feel and supports your message
B) It replaces talking completely
C) It is not important
A) It shows how you feel and supports your message
Q: How can you stay safe online?
A) Keep your password written down somewhere
B) Log out after use
C) Tell everyone your info
B) Log out after use
Project Scenario:
Q: During the car wash project, you notice the line is getting too long. What is the best action?
A) Do nothing and stress out
B) Ask other team members to help
C) Tell customers to leave
B) Ask other team members to help
Q: What should you NOT include in a professional email?
A) Slang
B) Full sentences
C) Clear message
A) Slang
Q: Why is it important to follow workplace health and safety (WHS) rules?
A) To avoid doing work
B) To stay safe and protect others
C) To finish faster
B) To stay safe and protect others
Q: Which of the following shows positive non-verbal communication?
A) Looking at your phone while someone is talking
B) Rolling your eyes
C) Nodding and facing the speaker
A: C) Nodding and facing the speaker
Q: What would we use Canva for in our projects
A) Playing games
B) Writing essays only
C) Creating flyers for advertising
C) Creating flyers for advertising
Q: Why is it important to think about more than one solution to a problem?
A) To make the problem bigger
B) It gives you more options to solve a problem that is suitable for your needs
C) So everyone gets a turn to come up with and idea
B) It gives you more options to solve a problem that is suitable for your needs
Q: What is the body of an email for?
A) Saying goodbye
B) Writing your message
C) Adding emojis
B) Writing your message
Q: If you are unsure how to complete a task at work, what should you do?
A) Guess and hope it’s right
B) Ask a supervisor or teammate for help
C) Leave it unfinished
B) Ask a supervisor or teammate for help
Q: If your words are polite but your tone sounds rude, what can happen?
A) People will understand clearly
B) People may misunderstand your message
C) It doesn’t matter
B) People may misunderstand your message
Q: Why is digital technology important in most workplaces today?
A) It helps people play games at work
B) It is used for communication, job applications, and completing tasks
C) It is only used by managers
B) It is used for communication, job applications, and completing tasks
Project Scenario......
Q: Your team forgets an important item for the car wash. What is the best problem-solving response?
A) Cancel the whole event
B) Blame the team
C) Find an alternative or solution quickly (e.g., borrow or adjust plan)
C) Find an alternative or solution quickly (e.g., borrow or adjust plan)
Q: Why is it important to review your email before sending it in a workplace setting?
A) To make sure the message is clear, professional, and free of errors
B) To add more words to the email
C) To send it faster without checking
A) To make sure the message is clear, professional, and free of errors
Q: Why are employability skills like teamwork and communication important in the workplace?
A) They are not important
B) They help you work well with others and complete tasks effectively
C) They are only needed at school
B) They help you work well with others and complete tasks effectively