Communication
Personal Traits
Interpersonal Skills
Professional Standards
Required Behaviors
100

The act of sharing information or ideas.

What is Communication?

100

This personal trait is the ability to be depended upon.

What is reliability?

100

Which interpersonal skill is the cooperation and collaboration among people to accomplish a shared goal?

What is teamwork?

100

The national standard ensuring safety in electronic medical record transaction.

What is HIPAA?

100

Integrity is the quality of being honest and adhering to ethical and moral principles and requires what type of behavior?

What are Trustworthy Behaviors?

200

the act of composing text to convey information or express ideas clearly and effectively.

What is is Writing?

200

Which personal trait is an active interest and excitement?

What is enthusiasm?

200

The ability to handle delicate situation appropriately without causing distress or offense.

What is tact?

200

Refers to understanding and adhering to the needs of a specific profession.

What is Occupational Awareness & Adherence? 

200

Loyalty is the quality of being committed to providing support and allegiance and requires what type of behavior?

What is dedicated?

300

Need of eye contact and the use of polite language.

What are speaking skills?

300

Which personal trait is the ability to accept and tolerate delay, interruption or misfortune?

What is Patience?

300

The ability to manage support and guide a group of people to accomplish goals.

What is leadership?

300

The avoidance of substance abuse as well as any substance use which affects job performance.

What is Responsible Substance Use?

300

Respect is an interpersonal skill where the person must always treat everyone with dignity and requires what type of behavior?

What is Courteous?

400

the active process of receiving and understanding spoken messages, which is essential for effective communication.

What are listening skills?

400

Which personal trait is the willingness and ability to readily adapt as circumstances and expectation change?

What is flexibility?

400

Refers to the strategies used to find peaceful solutions to disagreements.

What is conflict resolution?

400
The ability to use planning and organization to maximize efficiency?

What it Time Management?

400

Empathy is the ability to recognize and understand the feelings of others and requires what type of behavior?

What is consideration?

500

the understanding of written instructions and the ability to follow step-by-step directions.

What are reading skills?

500

Which personal trait is a desire and commitment to obtain any necessary knowledge and skills?

What is the willingness to learn?

500

The abilities which enable effective interaction.

What are interpersonal skills?

500

The ability to effectively apply knowledge and skills to perform specific functions and accomplish specific goals.

What is competence?

500

To have the interpersonal skill communication you must actively listen and provide and encourage constructive feedback, which behavior is required?

What are focused behaviors?

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