The Ripple Effect
When recognition is consistent, what measurable shift occurs on teams?
Higher discretionary effort and morale.
What do engaged employees offer that disengaged ones don’t?
Emotional investment, initiative, and innovation.
A team member challenges respectfully and seeks feedback.
What is engaged?
What’s a low-lift, high-impact way to increase trust on your team?
Be consistent with recognition and follow-through.
Poor communication from leadership often results in this across departments.
Mistrust and operational misalignment.
The absence of meaningful feedback sends what silent message?
Performance doesn’t matter or isn’t being watched.
A manager says “We’ve always done it this way.”
What is disengaged or resistant to growth?
If development is unclear, what conversation should a leader initiate?
Career planning or stretch opportunities.
Career growth signals what to employees beyond a promotion?
That they are valued and have a future here.
When employees stop asking questions or offering ideas, what might that indicate?
They don’t feel engaged to contribute or believe it won’t make a difference.
An employee asks about survey results in a town hall.
What is engaged and invested?
Your team is hitting goals, but morale is low. What should you investigate?
Workload, recognition, or role clarity.
Employees who understand how their work connects to company strategy are more likely to do what?
Engage fully and prioritize with clarity.
If transparency is inconsistent, what happens to decision-making across teams?
It slows down or becomes siloed.
Silence in meetings, hesitation to speak up, few ideas shared.
What is disengagement?
You see early signs of disengagement. What’s your next move?
Ask, listen, and act on what's needed—quickly.
What’s one long-term cost of inaction after survey feedback?
Loss of credibility, disengagement, and potential attrition.
What do engaged employees offer that disengaged ones don’t?
Emotional investment, initiative, and innovation.
A leader says “We’ll look into it” after a survey—but nothing changes.
What is engagement erosion or unintentional distrust?
Innovation is stalling. As a leader, what must you create before new ideas can thrive?
A safe space to fail and learn.