Regal Culture Values
Definition of TNT
Tiny Noticeable Things
Signed off by opening & closing concessionist
The Concession Daily Duties checklist
Every two hours
Signed off by opening and closing Usher
The Usher Task daily checklist
The length of a meal break
35-45 minutes
The 5 / 10 Rule
Say Hello 5 feet away. Eye contact & smile 10 feet away.
Temperature a hot dog needs to be cooked to on a grill
165 F
The evacuation meeting spot for the theatre
Parking lot of Bank of America
How frequently Restroom & auditorium checks must be completed
Every 30 minutes.
Amount of movie passes per month
9 Tickets every month
Regal's Vision
Share Joy Through Extraordinary Experiences
Frequency of cleaning ice bins at the soda towers
Daily
Proper steps to prevent popper fires
Corn
Oil
Pop
Usher closing duties
Complete checklist, assist concessions, sign off with management
The length of time past your shift until you are considered late
1 minute past scheduled time
Regal Values
We Create
We Perform
We Inspire
The minimum amount of popcorn seed required for the measuring cup
To the very top
Proper steps to clean bodily fluid
Use Bloodborne Pathogen Kit & Magic Gel
What an Usher must do during an usher gap
Check in with a manager
Check if concessions needs help
Do a trash run if needed
Complete restroom & auditorium checks
The proper protocol to request time off
Email or fill out binder by Saturday night COB
The 5 C's
Concessions
Comfort
Convience
Courtesy
Cleanliness
This is what you must do if a 90 year old man with no ID tries to buy alcohol at the concession stand
Refuse service
Wearing nonslip shoes
When to close the auditorium doors
After trailers ended & movie has started
Policy for employee discount
Cannot be used while on the clock for anyone but self