HR POLICIES/PROCEDURES
This policy prohibits employees to act against another individual because they have in good faith brought forward an issue or concern.
What is Non-Retaliation policy ?
TO EDIT _ A non-exempt colleague who does not enter any time for an entire week into their timesheet will be paid this type of hours.
What is Standard Pay Hours (SPH)?
Verbal Warning, Written Warning and Final Written Warning are types of this.
What are Corrective Actions?
EAP is the acronym that refers to this program.
What is the Employee Assistance Program? Our Employee Assistance Program is run by Resolve 365.
TO EDIT _ Citizens is committed to ensuring colleagues and customers alike are valued, respected and heard. Join one of these groups to take an active part in our Diversity & Inclusion strategy.
What is a Business Resource Group?
Any type of behavior that is based on a protected category and is unwanted, unwelcomed, and/or unreciprocated and which creates an intimidating, hostile, degrading or offensive environment or that interferes with an individual's work performance.
What is harassment?
TO EDIT _ This code is used on a timesheet when a colleague has un-worked time protected under their State's Paid Sick Leave addendum.
What is Paid State Sick leave (PSS)?
TO EDIT _ Coaching can be considered as the first level of Corrective Action. True/False
What is False?
An employee has called out of work for 5 days and is not ready to return to work due to medical reasons. The employee should take this next step.
What is apply for Short-Term Disability (STD) benefits through the Leave Administration Team (leaveofabsence@gdit.com) as soon as the absence is expected to exceed five workdays?
Treating all colleagues fairly and equitably regardless of race, gender, age, religious beliefs, sexual orientation, etc., avoids this type of illegal activity.
What is Discrimination?
TO EDIT _ The Staff Arrests and Convictions policy requires all colleagues to report all arrests, charges and/or convictions to management and ER within this many days.
What is three (3)?
TO EDIT _ This code is used on a timesheet if the colleague has exhausted their yearly PTO allotment.
What is Unpaid Time or code for "No Pay Other"?
TO EDIT _ The Corrective Action document will take into account all infractions /violations at issue; e.g. Attendance, policy violations, unsatisfactory performance, etc.?True/False
What is True?
This federal law protects an eligible colleague's job and can run concurrently with a disability leave.
What is Family Medical Leave Act (FMLA)?
What is False? These actions are protected concerted activities that fall under the National Labor Relations Act.
TO EDIT _ This is the appropriate course of action a manager must take when a colleague has not made contact or shown up to work.
What is call the colleague within the first 30 minutes of their missed shift. If no answer text them give them 30 minutes to respond. If no answer, call their Emergency Contact. Call Employee Relations within one hour of the Employee's scheduled start time if you still have no response.
It is ok to enter a week's worth on time on your timecard prior to the time being worked.
What is False? Time should be entered on the timecard only after the time has been worked.
TO EDIT _ A colleague is on a Final Written Warning and they have not improved, therefore a Manager can decide to terminate their employment without approval from Employee Relations. True/False
What is False? ER must always be contacted prior to involuntarily terminating a colleague to ensure that not only have we done what we agreed to do, but that the termination is processed in a timely manner.
A colleague contacts this department to apply for an at-work accommodation.
What is the Workplace Accommodation Team (WPA)?
A strong prejudice in inclination of the mind which results in having a preconceived notion or opinion about something or someone.
What is bias?
TO EDIT _ This term is used when a colleague witnesses a serious policy violation and does not report it.
What is Willful Blindness?
According to the Fair Labor Standards Act (FLSA), all hours worked must be paid for non-exempt colleagues, even if they have worked overtime that was not approved in advance. True/False
What is True?
TO EDIT _ A Manager should not address any performance issues with their colleagues without first calling ER/HRSC? True/False
What is False?
Managers are encouraged to meet with their colleagues on a regular basis to address performance issues early on. If the conversations are not working, the Manager should contact ER/HRSC for assistance in taking the next steps in the CA process.
The EAP provides this number of free counseling sessions per incident.
What is six (6)?
TO EDIT _ Is the ER Resource Center available 24/7?
What is Yes, via your mobile device.