Creating a Support System
Strengthening Relationships with Active Listening
Respecting Cultural Differences
Being Assertive
Interdependence at Work
100
I make helping other people achieve their goals more important than achieving my own goals, so I choose to be __________
What is an example of being co-dependent
100
Focusing fully on the speaker, activating your empathy, and listening with the intention of fully understanding what the other person thinks and feels.
What is Step 1 of Active Listening: Listen to Understand
100
Saying to someone, "I want to be sure I'm pronouncing your name correctly. Would you please provide the phonetic spelling of your name?"
What is showing respect by pronouncing names correctly
100
Placating and Blaming
What are the two most common patterns of ineffective communication
100
As many as 85-90% of jobs available
What is unlisted or not advertised
200
Those on campus who can help you decide on a major and create a multi-semester academic plan which includes your required courses and their prerequisites.
What are your academic advisors
200
Clear your mind, stay focused and be quiet.
What is Step 2 of Active Listening: Clear your Mind and Remain Silent
200
Using the terms such as "Hispanic" instead of "Latino" or "partner" instead of "husband or wife".
What is showing respect by using the preferred terms for a person's cultural group
200
Victims are dominated by their Inner Critic; placing themsevles below others, protecting themselves from the sting of criticism and rejection by saying whatever they think will gain them approval
What is placating
200
Getting to know others in your profession, outside of your immediate workplace, building relationships which will help you succeed in your career
What is networking
300
Those on campus who expect students to attend class regularly, complete assignments on time, ask questions as needed, be responsible for learning, and much more...
What are college instructors
300
This includes not making assumptions or filling in the blanks with your own experiences. This means inviting the speaker to share addtional information and feelings.
What is Step 3 of Active Listening: Ask the Person to Expand or Clarify
300
Recognizing that creating a circle with your thumb and forefinger in North America is different from the meaning in South America.
What is the non-verbal behavior: gesture
300
Victims are dominated by their Inner Defender. They place themselves above others, protecting themselves from disappointment and failure by making others fully responsible for their problems.
What is blaming
300
Someone in your career field who is further along in his or her career development and willing to guide and help newer employees
What is a mentor
400
You will create this by choosing only creators who have like-minded goals as you. As a group you will then choose group goals, group rules and work toward being successful in a specific course.
What are study groups
400
Not assuming you understand; in your own words, restating what you heard, both the ideas and the emotions, and verifying the accuracy of your understanding.
What is Step 4 of Active Listening: Reflect the Other Person's Thoughts and Feelings
400
Recognizing whether a culture is individualistic or culturalistic; not asking someone of an specific background, "Everyone in your family will be a medical professional, won't they?"
What is showing respect by seeing people as individuals, not as a stereotype
400
Communicating purposefully, honestly and responsibly
What is leveling
400
Provides support while you are looking for a job. They will provide emotional support when disappointments strike, can critique your resume and cover letters and help you practice for interviews
What is a support group or support people
500
This office on campus can inform you about activities on campus and helps to coordinate events such as Multicultural Fest, free haircut Wednesdays, Club Information Day, and other social events.
What is the Office of Student Life
500
DOUBLE JEOPARDY! These are the steps of how to create a goal using the DAPPS method of goal setting. What does the acryonym "DAPPS" represent?
What is Dated, Achievable, Personal, Positive, Specific
500
An Asian-American in your study group is quite fluent in English. Another study group member comments that the student "speaks English very well for not being from this country..." (These are comments you should avoid making!)
What is microagression
500
Demonstrating assertiveness and high self-esteem; stating something like, "John, I'm going to be absent next Friday. Would you be willing to email me the notes you take during the staff meeting I will miss?"
What is Making Requests - Effectively (Uses DAPPS to communicate your request expectations)
500
A document written by a former employer, instructor, co-worker or other person who can write about your best qualities and how you performed your job duties in the workplace
What is a letter of reference
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