Computer Literacy
Hygiene
Frustration/Anger Management
Effective Communication
Time Management
100
Cable, wireless, telephone line, DSL and external modem
What are ways to connect to the Internet?
100
Long pants, clean clothes, no sandles/flip flops
What is the definition of "business casual."
100
This is the only person you can control.
Who is "myself?"
100
Smiling, winking, waving, frowning
What is different forms of communication?
100
It is understanding exactly how much time we have and how to use it effectively.
What is Time Management?
200
The "s" in https.
What is secure website?
200
Every 5 weeks
What is when men should cut their hair?
200
Take deep breaths, take a walk, count to 10, squeeze a squeeze ball
What are anger management techniques?
200
When we talk to each other.
What is verbal communication?
200
Supervisors want you to try to do this yourself.
What is Problem Solve?
300
Use desktop icon, use icon on task bar or push "start" button
What are 3 different ways to start a program?
300
shower, brush teeth, apply deodarent, comb/brush hair, shave, put on clean clothes
What is hygiene tasks we should complete daily?
300
I will do this when I become angery/frustrated?
What is try to calm down?
300
cursing, burping out loud, passing gas, being rude to co-workers
What are things you should never do on the job?
300
calendar, cell phone, planner, to do lists
What are ways to manage your time?
400
Subject Greeting Message Closing
What are the basics of an appropriate work email?
400
Employers will not tolerate this.
What is poor hygiene on the job?
400
By their face, body posture, what they say and what they do.
What are ways to read someone's feelings?
400
I talk, then you talk, then I talk, then you talk etc.
What is a "give and take" conversation?
400
Your supervisor wants you to meet these.
What are Deadlines?
500
This could get you in trouble if you share with others.
What is share my personal information with unfamiliar people?
500
He looks like he didn't shower today......his breath smells........he's wearing the same clothes as yesterday.
What is thoughts others may have of me if I go to work with poor hygiene?
500
When you change your negative thoughts into positive thoughts.
What is Cognitive Restructuring?
500
When we send and receive wordless cues between people.
What is non-verbal communication?
500
Make a list
What is a technique to prioritize work?
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