Transitional Employment
TE is the abbreviation for this common type of employment in the Clubhouse
What is Transitional Employment
What is a few minutes early
What should you bring to an interview?
Copies of your resume and references
You forgot to clock in. What do you do?
Inform your supervisor immediately and ask how to correct it.
What is an appropriate work email greeting?
Good morning [Name],” or “Hello [Name]
A typical TE placement lasts this long
What is 6 to 9 months
If you're running late to your shift you should do this
What is one example of a strength you could share?
Strong communication, reliability, teamwork, problem-solving, time management, positive attitude.
A coworker is upset. How do you respond?
Stay calm, listen respectfully, avoid escalating, and involve a supervisor if needed.
Is texting your supervisor always appropriate?
Only if the workplace allows it. Follow company communication policies.
This person provides coverage if a member cannot attend their TE shift
What is a job coach
Why is reliability important
Employers depend on staff to show up consistently. Reliability builds trust and job security.
How should you answer: “Tell me about yourself?”
Brief professional summary including experience, strengths, and why you're interested in the position.
Your supervisor gives you feedback. How should you handle it?
Listen without interrupting, thank them, ask clarifying questions, and apply the feedback
What should you include in a call-out message?
Your name, shift time, reason (brief and appropriate), and when you expect to return.
This is one of the reasons why TE is different than a regular job
What is time limited
What does professionalism look like at work?
Being on time, respectful communication, appropriate dress, completing tasks, accepting feedback, and maintaining boundaries.
What should you do if you don’t know how to answer a question?
ask for clarification if needed, and answer honestly while staying positive.
You feel overwhelmed during your shift. What are appropriate steps?
Take a brief moment to regroup, prioritize tasks, ask for support if needed, communicate with supervisor.
How do you respectfully disagree with a supervisor?
Express appreciation, share your perspective calmly, and remain open to their final decision.
What is job coaching and shift coverage
What could happen if someone repeatedly misses shifts without calling?
Loss of trust, disciplinary action, reduced hours, or termination.
Give an example of how to answer: “Tell me about a challenge you faced at work.”
Use the STAR method (Situation, Task, Action, Result).
Describe the challenge, what you did, and the positive outcome or lesson learned.
You made a mistake that affected a customer. What do you do next?
Take responsibility, inform your supervisor, apologize if appropriate, and work toward a solution
Rewrite this unprofessional message into a professional one:
“Can’t come in. Stuff going on.”
Hi [Supervisor], this is [Name]. I’m unable to come in for my shift today due to a personal matter. I apologize for the short notice and will follow up tomorrow.”