Category 1
How many combined standard parental weeks can parents collect?
40 weeks
What are two systems used to view ROEs?
RCM and RMDS.
What is the disentitlement code for non-availability?
D3
Who is in charge of determining if employment is in insurable or not?
CRA
35 days
4 weeks
Saturday of that week.
Can one parent receive standard and the other parent receive extended parental?
No both must receive the same kind of parental.
What is the system we use to check overpayments
PSCD
Which department do we refer claimants to once they have exhausted their sickness benefits and are still unable to return back to work?
Canada Pension Plan Disability benefits
How many digits is a reference code for apprenticeship training
16 digits.
What non-section 25 training situation do we not need to do a checklist and can just approve it?
9 hours or less per week
Anonymous caller wants to report someone is collecting EI and on vacation in Florida. What do you do?
Fill out the Third party information (INS5204) form with the individual that made the call.
How are waiting period earnings deducted?
SE earnings: How do you calculate new income?
Gross earnings – Operating expenses = Net income
What department is charge of changing the Family Order Agreement?
Department of Justice
A monthly pension of $490 must be allocated to the claimant’s file. It starts from August 1st, 2020 (w/c 2249). It is paid on August 27, 2020 (w/c 2253). The conditions are met to make the decision at the call center. The allocation to be input is:
a) $98 to w/c 2249, $113 from 2250 to 9999
b) $113 from w/c 2250 to the Latest Renewable week
c) $113 from w/c 2250 to 9999
d) $70 to w/c 2249, $113 from w/c 2250 to 9999
C) $113 from w/c 2250 to 9999
Break down: 490x12/52= 113
Allocation starts from the date the pension became effective which is w/c 2250 (Aug 2, 2020 to indefinite)
A claimant worked 20 hours in a week and earned $10.00/hr.
Her BR: 650
Her earnings threshold is $1000
How much of her earning will be deducted from her benefit rate?
Br:650- ($200/2)= $550.
50% of her earnings will be deducted from her benefit rate, leaving her payable of $550.
What are the two different reasons an implied antedate can be allowed?
1. Receiving or waiting to receive payment from my employer, from another insurer or payer
2. Ill or injured, and physically unable to apply
What are the forms that needs to be completed and submitted when a claimant is applying for family caregiver benefits to care for their immediate family member.
Authorization to Release a Medical Certificate for EI Family Caregiver Benefits (INS 5242A)
Medical certificate for EI Family Caregiver Benefits (INS 5242B)
If a claimant is requesting Compassionate Care benefits and has not submitted the required medical proof, a claim may be processed with a: (what disentitlement)?
D53-Compassionate care benefits – No medical proof
A claimant is requesting that the benefits deducted from a report processed two weeks ago for the purpose of repaying an overpayment be returned to them, as they are unable to afford this deduction. You must refer this request to the Overpayment Recovery Office, as the CRA is the only entity authorized to return these benefits.
True or False?
False (This payment cannot be returned to the claimant)
Which of the following is not considered earnings for EI purposes?
A) Rental Income (Not engaged in operation of a business)
B) Commission
C) Signing Bonus
D) Salary Continuance
A) Rental Income (Not engaged in operation of a business)
A major-attached claimant applies to renew their claim for sickness benefits. No benefits were previously paid, there is an indefinite D10 is on file, and the claimant has only worked 200 hours of insurable employment since they last applied for benefits. There most recent reason for separation is D – Illness.
Is medical proof required? and why
a)Yes
b)No
c)Maybe
A) yes a medical proof is required because the claim contains a D10.