IPS Basics
What does the acronym “IPS” stand for?
Individual Placement and Support
What is the first step in a typical job search?
Identifying job interests and goals.
IPS in Tennessee is supported by which state department?
The Tennessee Department of Mental Health and Substance Abuse Services (TDMHSAS).
What is an example of good workplace communication?
Listening carefully and speaking respectfully.
How soon after joining IPS should a person begin their job search?
As soon as possible! Often within 30 days of joining the program.
The main goal of IPS is to help people find and keep what kind of jobs?
Competitive employment in the community. (Competitive wages and opportunities)
What should you bring to a job interview?
A resume, references, and a positive attitude.
IPS programs in TN work closely with which state agency for employment support?
Vocational Rehabilitation (VR).
What does “dependability” mean to an employer?
Showing up on time and completing work as expected.
Who provides personalized support to help someone find and keep a job in IPS?
The Employment Specialist.
True or False: IPS services are only for people with physical disabilities.
False — IPS is for people with behavioral health conditions or other barriers to employment.
What does a “competitive wage” mean?
Pay that is at least minimum wage and the same as others doing the same work.
What online resource can you use to find IPS information or provider sites in Tennessee?
TDMHSAS website or the IPS Employment Center website.
What can you do if you’re struggling at work?
Talk with your supervisor or your employment specialist.
What does “benefits counseling” help clients understand?
How work income affects Social Security or other benefits.
IPS follows the principle “zero exclusion.” What does that mean?
Anyone who wants to work is eligible for IPS services, regardless of background or symptoms.
Name one good way to follow up after an interview.
Send a thank-you note or email.
In Tennessee, IPS programs use what kind of data system to track outcomes?
IPS Fidelity and Outcomes Online Reporting System (IPS FOORS).
Name one way to handle workplace conflict.
Stay calm, listen, and work toward a respectful solution.
IPS focuses on community-based, not office-based, services. What does that mean?
Employment specialists meet clients in the community where jobs are.
Name two organizations that typically partner to provide IPS services in Tennessee.
Mental health providers (MHC, Cherokee, Volunteer) and Vocational Rehabilitation (VR).
What is the purpose of a cover letter?
To introduce yourself and explain why you’re a good fit for the job.
What is one key outcome measure used to track IPS program success in TN?
Employment rate or percentage of clients in competitive jobs.
What does “self-advocacy” mean in employment?
Speaking up for your needs and asking for reasonable accommodations.
IPS teams use “fidelity reviews.” What are they for?
To make sure programs follow the evidence-based IPS model correctly.