Before an Interview
What should you wear to an interview? What is appropriate?
Smart shirt, smart trousers, smart dress, clean shoes, clean socks, tuck your shirt in.
What is a resume?
A summary of your experience, skills, and education.
How should I greet the interviewer?
With a smile and a handshake
Give one example of how you should greet a customer or client in the workplace.
Good Morning how can I help you? (What other examples can the teacher award points for?)
There are many different ways of finding out about a job. Name one way.
Help wanted adverts Online job search engines Job Centre Word of mouth
How should you wear your hair?
Your hair should be clean, combed and out of your face.
A resume should include? Name two things...
Name Address Phone number Education history Employment history References
How would you answer this question? Tell me about yourself? (teacher chooses best answer)
Sarah will choose the winning team!
What is customer service?
Customer service is an experience provided to customers and potential customers before, during and after making a purchase and/using a good or service
What should you do once you find a job opening?
Complete the application
If my interview is at 10:30 AM what time should I arrive?
Between 10:10 and 10:20 AM.
What color paper should a resume be printed on?
A resume' should be printed on plain white paper
What is Ms. Lawless' career
Teaching
What positive results do hope for when we provide good customer service?
Repeat custom, Good Reviews Word of mouth recommendations
What is a good example of a person you can use as a reference?
teacher, previous employer, coach, school counselor, someone you volunteer for
Name three things you should do while getting ready for an interview (hygiene)?
Put on deodorant, brush your teeth, clean short finger nails, bathe, brush and fix hair, little or no perfume, clean ears.
Fill in the blank. A resume should be _____________, not handwritten
Typed. resumes should never be handwritten.
What should I do at the end of an interview?
You should stand and say thank you to the interviewer and shake his or her hand.
If you don't know how to do something at work - what should you do?
Speak to a colleague or your line manager to help you learn and develop.
What is an Apprenticeship?
It is a job with training. Being an apprentice means that you have a job that includes gaining recognised qualifications and essential skills whilst you are working and earning a wage.
What two items should you bring to an interview?
A copy of your resume, and A form of ID
Name three things you should NOT include on your resume?
Favorite color Food you like Your brother's name ... the list is endless!
When asked do you have any questions at the end of an interview what questions could you ask? Give three examples
Teacher checks for points!
What are three platforms for customer service?
Face to Face On the telephone Via email
What is your career goal?
teach decides if it is a good response