Define "resume"
A document used to display a persons work experience, educational background, skills, and accomplishments
Define "taxes"
An amount of money paid to the government, used to fund public projects and services.
Define "Work/Life Balance"
Balancing priorities of work-life and personal life demands
Define "compromise"
To come to a settlement by each side making concessions
What is a performance review?
A formal evaluation by a manager to assess an employee's strengths and weaknesses
Why can volunteering be an important step in securing employment?
It is an opportunity to gain practical experience in a new field and it provides networking opportunities.
List 3 types of benefits you might receive from an employer
Retirement plan, Health Insurance, Paid Time Off, Long/Short Term Disability, Paid Holidays
Define "organizational culture"
Chuck works at Walgreens and often overhears his coworkers gossiping about other people. He doesn’t like to work with these coworkers, because it annoys him when they talk to each other. Should Chuck engage?
No, this does not directly effect Chuck
Define "feedback"
A reaction to a process, activity, or communication that evaluates quality
Define "networking"
The process of developing professional or social contacts
A 401k is a type of _________
Retirement Fund
Identify and explain one way to build and manage your self-esteem at work.
- Assertive Communication
- Challenge Core Beliefs
- Limit perfectionistic thinking
What is the first question to ask yourself before engaging in workplace conflict?
True or false: all criticism is constructive
False
Traditional and Behavioral
What is a W4?
A document used to communicate to the employer how much money you want withheld from your paycheck for income taxes
Define "Assertive Communication"
Polite, but straightforward and honest communication. The middle ground between passive and aggressive.
Identify and describe one common communication roadblock.
Criticism - personal attack on a persons character
Contempt - Lack of respect for another person
Defensiveness - to defend ones behavior without considering an alternative point of view
Stonewalling - to withdraw from communication
- specific commentary
- delivers realistic information
-separates the person from the behavior/product
-be timely
- use a balanced approach
What should you do after attending a job interview?
Follow-up with the interviewer, express thanks
What is an HSA?
Health Savings Account
A tax-free account used to pay for medical expenses
What is a "core belief"
Deeply ingrained representations of how we see ourselves
Of the 5 conflict resolution strategies (Contest, Withdraw, Concede, Compromise, Collaborate), which one results in a lose-lose scenario.
Withdraw
Name one strategy used in receiving feedback
- active listening
- ask follow up questions
- take time to reflect
- follow up with the other person
-be open
- avoid being defensive