Art & Sales
This is the program clients use to review and approve the final edits on their images before printing.
What is PageProof?
This type of ticket is created when a client requests to cancel an existing order.
What is a CR ticket?
This is how far in advance EF will book a photo session.
What is 3 months?
This is how long photographers will wait for late guests.
What is 10 minutes?
An example of this type of call out would be an unplanned power outage or internet outage.
What is an unexcused call out?
This is requested when a client reports there is something wrong with their portraits or images.
What is a correction?
This is the status used on Art tickets requesting an update on an order.
What is order status?
This is the amount paid person for session fees.
What is $25?
This is the $99 fee requested when clients miss more than one scheduled appointment.
What is the Reschedule Deposit?
This is the name of the weekly meeting between an EC and their lead.
What is a one-on-one?
This is the name of the team responsible for handling most of our Art & Sales requests.
What is the Flutter Bombs?
This is the name of the EC team responsible for tickets.
What is Ticket Masters?
This is how many people can join participants in the studio.
What is two?
One of these is provided per family per 365 days.
What is a free portrait (GP, or 8x10)?
This is the name of the scheduling software EF uses.
What is Acuity
This is the name of a pre-set group of portraits or digital images which clients can purchase.
What is a collection?
This type of ticket is created when clients have questions or issues regarding payment plans.
What is a Billing ticket?
This is the maximum number of participants for which clients can book using the online link.
What is 3 participants?
This is the term used when we waive the $99 Reschedule deposit for a client.
What is a Free Pass?
This is the accessory fairies wear on their backs during sessions.
What are fairy wings?
This is the title of the person who meets with clients to review images and place orders.
What is a portrait consultant?
This type of ticket is created when a guest doesn't want to join a zoom premiere but still wants their free portrait sent out.
What is a Needs GP ticket?
This is the city in which Enchanted Fairies was founded.
What is Plano, TX?
This is the name for the policy that will replace damaged or destroyed portraits for clients free of charge.
What is the Lifetime Warranty
This is the name of the founder and creator of Enchanted Fairies.
Who is Dan?