HBPM
Home Builder Portfolio Manager
What is our internal facing email?
Gmail
What does COE stand for?
Close of Escrow
If a seller wants to List with Opendoor during a combined DC/LA, what is the next step?
Hand off to the agent
HPM
Home Property Manager
What should you always do to reply to messages in Slack?
THREAD!
What is earnest money?
A security deposit in good faith a buyer will purchase a seller’s home
A seller doesn't want to hear about listing, what type of decision call will they have?
Just a phone call!
LME
Local Market Expert
Where are you notified to cover comms for OOO CEPs?
EP Tasks / Acq EP Index
What does contingency mean?
An offer dependant on something (usually financing)
When will you opt a seller into a combine decision call?
When they want to hear about listing/ODBO
ODHL
Opendoor Home Loans
Contact and either "mine" or "team folder"
How should we think about title in a real estate transaction?
As the Referee! They are making sure we all play by the rules of the contract. They also research the property.
What do we do on an OR/VA (hint: 4 things)?
Learn about the customer
Pitch our product
Tour
Move them to next steps.