Orientation
What is the title of the page that opens as soon as you open Chrome?
The Terminal
Which department do you work for?
Assistance Services
Who in the class said that she loves chocolate?
Denise
What are the 3 groupings in assistance? (Hint: you are in GROUP)
If you need to request a day off while in training, what do you do?
E-mail Samantha Brooks and CC Destiny
What is the name of the ticketing portal that we use for IT?
JIRA
Which department makes decisions on claims?
Claims Assessment
Who in the class said that he's been to China?
Ricot
Who is the executive chairman of Global Excel?
Reg Allat
What is a company day?
Global Excel offers every employee two (2) additional paid company days to be taken over the Holiday season.
What is the phone number to call if you're sick?
519-945-8256 ext 22497
Which department handles high dollar, serious medical claims?
Case Management / Essential Care
Who in the class said that she lived in Nepal?
Maria
How much money can you make from the referral program?
Up to $2500
Why do people buy travel insurance?
Protection against potential risks and losses that you might experience during travel, peace of mind, security, etc.
Which insurance company provides your travel insurance to you?
RSA Intact
Which department contributes to Cost Containment?
Recovery, subrogation, negotiators, etc.
Who in the class likes driving trucks?
Sherlys Saoli
What's the tool that we do our e-learning on?
Global Excellence Centre
What's the next event happening at GEM?
Halloween Costume Contest (WEAR YOUR COSTUMES!)
Which insurance company provides your extended health care benefits to you?
Manulife
Which departments handle complaints and escalations?
Appeals and customer relations (escalations)
Who in the class likes to work in a quiet space without outdoor distractions?
Marc-Antoine
Which event happened at GEM on October 9th?
Popcorn Bar
What's your favourite benefit or thing about working at GEM so far?
Employee benefits, Microsoft Purchase Plan, Discounts, GEM Swag, Working from Home, Employee Events, the training, etc.