Individual
"I will need remote access to your computer"
What is Computer Software Service Fraud?
"Someone has come into our store to get money back for an item we know they stole"
What is Retail Fraud? (Refund Fraud)
"Someone has managed to access my paypal account"
What is Hacking Social Media & Email?
This rule about age would tell us to call 101, UK wide.
What is Under 17?
This needs to be completed at the end of every call.
What is the Call Record?
This counting rule tells us if a Mass Marketing Fraud is crime or information.
What is S.I.V.?
"One of the people who works for me has used his fuel card to fill his own vehicle which is against company policy"
What is Corporate Employee Fraud?
These should be passed to the Enhanced Cyber Response Service.
What happens with Cyber Crimes against Organisations?
This Police force asks you to report anyone over 60 as vulnerable.
What is Northern Ireland Police Force?
This team are responsible for analysing reports after they have been taken by Report Fraud.
Who are the National Fraud Intelligence Bureau?
"Someone has rung me claiming to be the police and that I need to help them with an investigation into my bank"
What is NFIB90 (Courier Fraud)
This shop has accepted a stolen card payment and are now having the money taken back by the bank.
What is a chargeback?
"I have downloaded something on a website and now the files on my computer can no longer be accessed. There's a popup asking for bitcoin to be paid to release them"
What is Virus, Malware and Spyware (Ransomware)?
This information needs to be taken off the officer on a 101 or 999 call.
What is Badge Number and Call Reference?
This is required to be sent whenever setting up a new Contact Card
What is Create Invitation?
"I have received a whatsapp message claiming to be my son who is in trouble and asking for money for a bill"
What is Other Advance Fee?
"Someone in our business has managed to bill us for more furniture than they ordered and they have taken the extra money for themselves"
What is Corporate Procurement Fraud?
"Someone has accessed my phone without me knowing and downloaded some embarrassing photos, they're now asking for £400 or they'll send them to my family"
What is Hacking Extortion?
This + is at the end of THRIVE
What is Prevention + Intervention
"Someone has hacked my online banking and stolen £2000, my bank are not refunding"
What is Cheque, Plastic Card and Online Banking
The type of report you would take if an individual reported the cloning of their phone number.
What is Application Fraud - Information?
"My company is receiving bills for broadband we didn't take out"
What is Telecoms - Information Report?
"Our company website has had over 10,000 visits over the last 3 hours, we normally only have around 500 and it is causing the site to crash"
What is a Distributed Denial of Service Attack?
These words are the 6 letters of THRIVE.
What is Threat, Harm, Risk, Investigation, Vulnerability and Engagement?
"I have received an email claiming to have videos of me watching adult videos, it says if I don't pay then they will release these videos. I have paid just in case"
What is Sextortion - Refer to Police