Explain This
I can look up my sister-in-law's phone number or address in ConnectCare so that I can send her a birthday card.
What is a Level ll HIPAA violation?
I can look up my Pastor's diagnosis related to a recent hospital stay if he asks me to. He knows I work for an Endocrinology Clinic and believes he may have been told he is diabetic.
What is NO?
There is no care related reason for you to enter his medical record. Ask him to contact HIM to obtain any records or information related to his visit.
I am responsible for initiating leave of any type by calling this company.
What is Lincoln Financial?
We will do everything the way we did it 2 years ago.
What is NO? Healthcare is evolving and changing.
Our Administrative Director.
Who is Moses Ajayi?
Leaving your computer for any period of time unattended, but open and logged in under your user ID.
What is a serious HIPAA risk?
It's okay if I look up my Mother's next appointment with Dr. Dasgupta at CTC Douglas Clinic.
What is NO? She should call their office to verify upcoming appointments. If your Mother has MyChart, you can be granted proxy access to look this information up without risk for a HIPAA violation. Even if you are on the HIPAA form you may not access her medical record in ConnectCare.
When I am training a new associate, it is acceptable to show them shortcuts that will confuse them later if they are asked questions.
What is NO? Being entrusted to provide training to a new or current fellow employee is something that Rhonda and Veronica take very seriously. If we cannot trust you when you, you are not meeting an essential core value of Stewardship.
Place an IT ticket.
When any computer, download program is not working,phone is not working etc. Do not IM known IT contacts directly.
Responsible for closing outgoing procedure referrals for the CTC Endocrinology Department.
Each Endocrinologist Clinical Staff
Looking up information in your own medical record ConnectCare.
What is a HIPAA violation that will cause you to be terminated?
To get assistance with a patient's pharmacy benefits for a drug on the formulary for the pharmacy liasions, I must send a message.
What is to the MAP Specialty Pharmacy Pool.being monitored for compliance for this.
Individual liasion desktops are
Every team member is important to the success of our clinic.
YES! However, team members within teamwork effort, positive energy and attitude are vital.
To schedule CPR skills I speak to.
Veronica Williams, Lead RN
Primarily handles phone calls, result notes, MyChart messages, injections, biopsies.
LVN, RN
CCMA, MA (PRN as needed)
Termination from work due to snooping into your best friend, neighbor or use of your best friend, local celebrity, company CEO, your boss or co-workers medical record.
What is being fired for a HIPAA violation?
I will be terminated for a HIPAA violation if the Compliance Office recommends it.
What is yes? HIPPA is serious and everyone in the CTC Endocrinology and Diabetes Education Departments has been warned multiple times, it has been reviewed in staff meetings, in-services, during orientation, competency validated, HealthStream modules completed with documentation.
If I do not follow directions given by Rhonda and Veronica related to oversight of the clinic and support of the patients and staff, they will ignore my insubordination until I decide to resign.
What is NO? After today's meeting any reports to Rhonda by the Lead Nurse, Providers or Co-Workers will result in progressive disciplinary action.
Verbal, Written, Final, Suspension, Termination
The suicide hotline number for CHRISTUS Trinty Clinic.
9-8-8
Primarily rooms patients, handles refills, DME forms, PA's, scanning etc.
Medical Assistant
(Nurse coverage prn)
Entering yours, your spouse, your child's or any other family member's medical record to confirm appointments or obtain other information.
What is a HIPAA violation?
The name of the system that monitors all CHRISTUS associates' access to medical records that flags a potential violation to the Corporate Compliance Office in Irving, Texas, notifies the associates direct supervisor for investigation related to the chart or charts accessed.
What is Fair Warning?
If no one saw me do it the incorrect way, it's ok, I won't say anything and let a team mate take the blame.
What is NO? Own successes and mistakes. That gets you to excellence.
DAILY DOUBLE!!!!!!
What core value and specific focus did Rhonda speak about in her opening reflection during our August Team Meeting?
Excellence- Appreciation
Daily Double!!!!
Active Shooter Response
What is Run, Hide, Fight?