Resumes
Instructions
Good Writing
E-Mails/Memos
Designing Documents
100

A résumé that lists your education, skills, and experience in reverse order of your achieving them. (i.e. newest first).

What is a chronological resume?

100

Technical document that provides general guidelines for performing a task.

What are procedures?

100

The way you express your ideas in a document, including how you write paragraphs, sentences, and the words and phrases you choose.

What is Style?

100

Any letter or memo longer than one page must include this design element.

What are headers?

100

A report that describes and evaluates a project as it is being accomplished.

What is a progress report?

200

About how long, in seconds, do employers sometimes scan a resume to see if it should be given further consideration.

What is 30 seconds?

200

When designing instructions, illustrations in instructions…

What is simple as possible?

200

A group of sentences that begins with a statement of the central idea, called the topic sentence, followed by supporting sentences in a logical order.

What is a paragraph?

200

Supportive content for each key idea in the memo is found here.

What is the middle/second section?

200

Describes planned work or research, the reasons for the work, the methods proposed to accomplish the work, the estimated time required, and the expected cost.

What is a proposal?

300

The best length for a cover letter.

What is 1 page?

300

A common format for lengthy, complex instructions.

What is a manual?

300

Determining your readers’ knowledge level of the subject you are writing about helps you to primarily select…


What is terminology?

300

Four basic elements of memo at the top.

What are To, From, Subject, Date?

300

Two major categories of illustrations in workplace and technical documents.

What are figures and tables?

400

These make your writing vivid and specific, and they make you seem dynamic and energetic. 

What are action verbs? / Active voice

400

How to organize instructions you would use a numbered bulletin for this.

Use numbers for chronological purposes like steps.

400

The most important aspect of good technical writing.

What is accuracy?

400
A guideline for good social media writing in a professional setting.
  • Write in a Distinctive and Consistent Voice.
  • Ask a Colleague to Review and Edit Your Messages.
  • Keep Your Messages Concise.
  • Give Your Reader Useful and Usable Information.
  • Encourage Sharing of Your Message.
400

The visual perceptual concept of contrast meaning.

The perception that things are different because they appear visually different?

500

A disadvantage of a functional resume.

The disadvantage of a functional résumé format is that it makes it more difficult for readers to decipher the progression of your jobs and education.

500

Used to judge the effectiveness of instructions before final publishing.

What is a usability/playtest?

500

Three of the effective technical/professional communication stages (there are 6 in total).

1. Analyzing the situation; 2. Choosing/discovering information; 3. Arranging information; 4. Drafting; 5. Revising; and 6. Editing the finished draft.

500

Three of the six c's.

What are concise, concrete, complete, correct, courteous, and clear?

500

An in-depth report or guide about a specific topic and the problems that surround it for a specific audience. While multi-purposed, it often has a persuasive element in that it usually offers solutions.

What is a white paper?

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