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It is the policy of the Member and Provider Services department to take the necessary steps to verify caller identity and authority to receive protected health information (PHI) on behalf of the member before disclosing any protected health information (PHI) to members, their authorized representatives, or providers.
What is Caller Identity Verification or HIPAA?
The sea nettle is one of these blobby creatures with stinging tentacles
What is Jellyfish?
This triages the injured while bringing food to them in bed.
What is Emergency Room Service?
They proclaimed that they were the champions after being under pressure.
What is Queen?
What is 'Go Fish'?
This entity conducts random test calls for all Part C and Part D Plan and ask specific questions to ensure our CSAs are trained and educated to provide appropriate responses.
What is CMS or Center for Medicare Services?
In a table setting, it's placed on its own small plate above the forks.
What is a butter knife?
Synonym for a barbecue where Hey Ya! is played
What is Cook Outkast?
We first heard from her when she was 19, then 21 and most recently 25
Who is Adele?
In a rhyming phrase, it means to move with the prevailing trend.
What is 'Go with the flow'?
A complaint can be considered resolved when there is no additional action needed to address the member's issue and it has been fully resolved during the initial interaction.
What is Same Day Complaint?
This candy made of caramelized sugar & a legume is easily broken-- but that's the point!
What is peanut brittle?
The Answer terrorizes NYC as a 70s serial killer.
Who is Allen IverSon of Sam?
Chris Kirkpatrick, and JC Chasez are the lesser known members of this group.
What is Nsync?
Make more effort than required, like by walking 1,760 more yards.
What is 'Go the extra mile'?
Members enrolled in PPO plans are able to be treated by doctors of their choice. At times, however, non-participating providers decline to provide services to Wellcare members since they are uncertain of being paid for such services.
We should send the provider 'this' document which includes the members current span and a guide "How to bill Wellcare."
What is Eligibility Verification Form?
A schedule of events
What is a timetable?
The Price Is ( BLANK) as rain
What is Right?
They never cleared up exactly what a wonderwall was.
Who is Oasis?
In a wresting metaphor, to fight fiercely.
What is 'Go to the mat'
The companywide platform Centene uses to manage team member service and giving activities and to track and measure team member impact data. It is here, team members find and register for opportunities in their area, make personal charitable donations and much more!
What is Benevity?
Alliterative name for chunks of Styrofoam that spill all over the floor when unpacking a box you've received.
What are Packing Peanuts?
Mother of (Blank) Jam
What is Pearl?
He taught us all about country grammar, and then promptly undressed after it got too hot.
Who is Nelly?
A synonym for Get Lost; You might tell Ben Franklin to do it.
What is 'Go fly a kite'?