Do you know your AEP's
What does AEP stand far?
Annual Enrollment Period
True or False:
OMS members have to pay the $199 annual fee
False - OMS members do not have to pay the $199 fee
Where are each of the 4 proms taking place?
Colorado
Georgia
West Phoenix
East Phoenix
What does Part A of medicare cover?
Hospital
When is AEP?
Oct 15 - Dec 7
What kind of Senior In-office Visit do we select when scheduling an appt for an engaged established patient?
Senior In-Office Visit (Estab)
What snippet do we use when sending a task to the events team with RSVP status?
.25event
What does part B of medicare cover?
Professional medical services, like PCP and Specialty care
During this time, patients can switch their coverage to a different type of medicare plan that better suits their healthcare needs
What kind of Senior In-office Visit do we select when scheduling an appt for a New patient?
Senior In-Office Visit (New)
Who do we assign the RSVP task to in Chirp?
That markets "Events Team"
What is Medicare Part C?
C = Medicare Advantage
True or False: AEP is the only enrollment period each year
False
What snippet do we use in 1life when scheduling a new patient visit?
.newpv
Who do we assign the RSVP task to in 1life?
Senior Health New Prospective Patients (Group)
True or False = We accept all Medicare Advantage plans
False
Why is AEP important for retaining patients?
Explain what features OMS patient have access to in the 1life portal
Schedule their own appts
Directly message their care team
Request refills
View visit summaries
What should we avoid mentioning to patients as to remain in compliance?
Giveaways, ribbons, or free items
Any specifics on food
True or False = The Medicare Advantage plans we accept at OMS stay the same, year over year
False - they can change each year!