UPM & USM
Commercial & Legal
Finance
Change
Client Satisfaction
100
Where can you find information about RapidStart?
in UPM
100
What is a Bridge Agreement?
short term, interim agreements pending full contract
100
What is DVI?
Delivery Value Improvement? DVI is the difference between the forecasted end-of-project contribution and the targeted contribution (as per the last signed Bid Control Sheet).
100
Who is the difference between Issue and Risk?
if Risks are not addresses they become issues
100
What does OTACE stand for?
On-time At-client Expectation
200
What are the management methods we use at Capgemini?
UPM, USM, Programme Management
200
Name Capgemini Commercial models
Fixed Price T&M Risk & Reward Managed Services
200
What is the ARVI formula?
Time booked to engagements / Total Available Time
200
What is change management?
"Change Management" is change to the organisation and people aspects of a transformation programme.
200
How does OTACE criteria related to the client contract?
It is not!
300
What is the main purpose of the Project governance Stream?
Monitoring and controlling project activities
300
What is a contract?
A contract is a legally binding agreement between two parties which defines the obligations of each party and the consequences of not meeting those obligations.
300
What is DoR?
Days of Receivables – 2 dimensions – aged listing – the number of days days that bills have been unpaid
300
What does RAID stand for?
Risk, Assumption, Issue, Dependencies
300
What is CSP?
Client Satisfaction Program: To understand what is important to the client, and the client’s level of satisfaction with Capgemini in comparison to our competitors
400
Name 2 USM streams that are not in UPM
Demand and Supply Management Performance and Improvement Management Financial Management Information Security Management Document and Record Management Management Environment System
400
What documents may contain binding contractual obligations?
RFPs accepted without objection by Capgemini Proposals or RFP responses we submit Letter of Intent, Bridge Letters LOUs, SOWs, Consulting Agreements, Services Agreements, Change Orders, etc.
400
What does it mean when the DVI is zero?
You are making as much money as you planned.
400
Name 2 of the UPM activities in the Change Control Stream
Initiate Change Control Identify, Assess, and Approve Changes Manage Changes Complete Change Control
400
Can the client change OTACE criteria during the delivery?
They can if Capgemini agrees.
500
Name 2 UPM streams that are in USM
Planning and Financial Management Scope and Requirement Management Infrastructure Management Configuration Management
500
What are the different types of contracting mechanism?
Ts&Cs Bridge Agreement Framework Agreement Master Agreement Third Party Contacts
500
Who within the group is responsible for supervising the EMs performance across all the projects?
Bazinga!
500
Why do we need change control?
Financial Implications Impact on the project chance of success Client Buy-in Tractability
500
What does an OTACE score of 2.5 mean? What does an EM need to do?
OTACE scores below 3 depicts client dissatisfaction and actions should be taken by EM to make improvements in the mentioned areas.
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