Social Worker Roles
What is the role of social worker taking a neutral role to resolve conflict?
Mediator
Discusses the needs for our survival, health, and well-being
Maslow's Hierarchy of Needs
Workers display recognition of the feelings of their clients and and understand that they know their feelings better than the worker does
Validating Feelings
What is the first step of an intake interview? Explain what this is.
Meet, Seat, Greet - welcome the client, offer them a place to sit, and greet them respectfully
What role is being portrayed when a social worker is not a neutral role and is supporting and fighting for a underrepresented group?
Advocate
Examines how people are influenced by interconnected systems like the micro, meso, exo, macro, and chronosystems
Ecosystems Theory
Allows the clients to think and then express their thoughts/feelings
Silence (Allowing Space)
Explain why you are meeting and what the intake interview is for
Purpose
Example of this role: a social worker refers their client to outside services
Broker
Society is in a state of perpetual conflict because of competition for limited resources and social order is therefore maintained by domination and power
Conflict Theory
What skill would be used when a client is relieved at the death of a sick child?
Sanctioning Feelings
What are the five exceptions to confidentiality?
1. Share with a supervisor/colleagues for consultation
2. Harm to self or others
3. Harm to a vulnerable population
4. Subpoenaed by court
5. Client consent to share information
What is the role when the social worker encourages their client to use their strengths and resources to meet their goals?
Enabler
Analyzing human relationships as a cost-benefit calculation, where people seek to maximize rewards and minimize costs
Social Exchange Theory
Using different words than the clients to add meaning and check for understanding; restating key themes/issues in the conversation
Interpreting
Give an example of a question that you was use to start an interview.
Possible options:
"What brings you in today?"
"Tell me about how things are going at home?"
Etc.
Example: social worker gets involved in a CSB planning meeting to ensure proper cooperation among all members and enact positive change
Facilitator
Analyzing behavior based on socially constructed roles (e.g., parent, patient) and the expectations associated with them
Role Theory
What is this an example of: "I remember you stating that you have lent a lot of money to people and you're also saying you don't have any income. Help me understand that."
Confrontation
What should a social worker always employ when talking with a client? (Hint: involved understanding and warmth in tone)