Course Concepts
What type of listening occurs when you hear a message but don’t actively think about or analyze it?
Passive listening
What is the process of resolving disagreements while minimizing negative outcomes called?
Conflict management
This device produces light using electricity and replaced candles and oil lamps in homes.
The light bulb — Thomas Edison
What number comes next:
2, 4, 8, 16, ___
32
What superhero is a billionaire engineer who builds advanced suits of armor?
Iron Man (Tony Stark)
What listening type involves thinking about what is being said while also paying attention to tone, feelings, and attitudes?
Active listening
Which conflict management style focuses on finding a middle ground where both sides give something up?
Compromising
This invention allows people to speak to each other over long distances using electrical signals.
The telephone — Alexander Graham Bell
If three engineers can build a device in 3 days, how many days would it take one engineer working alone (assuming equal work)?
9 days
What movie features a theme park filled with genetically engineered dinosaurs?
Jurassic Park
What term describes when a group values agreement so much that members stop questioning ideas?
Groupthink
Which style involves ignoring the conflict or giving people space to cool down?
Avoiding
This flying machine was successfully flown for the first time in 1903 in North Carolina.
The airplane — Orville and Wilbur Wright
You have a 3-liter container and a 5-liter container. How could you measure exactly 4 liters?
Fill the 5L, pour into the 3L, leaving 2L; empty 3L and pour the 2L in, then refill the 5L and pour until the 3L is full → 4L left.
What animated movie follows a small robot cleaning up Earth after humans leave?
WALL-E
What type of feedback encourages a speaker to continue explaining their message (ex: nodding, saying “uh huh”)?
Nondirective feedback
Which conflict style means one side stands firm and refuses to compromise in order to win the argument?
Competing
This invention made it possible to access websites and link information across the internet.
The World Wide Web — Tim Berners-Lee
A bat and ball cost $1.25 total. The bat costs $0.75 more than the ball. How much does the ball cost?
$0.25
What famous engineer in Star Trek is known for fixing and maintaining the spaceship Enterprise?
Scotty (Montgomery Scott)
In communication theory, what term describes the idea that there may be multiple ways to reach the same solution?
Equifinality
Which conflict management style focuses on working together to find a solution where everyone benefits?
Collaboration
This electrical system made it possible to send electricity long distances efficiently and power modern cities.
The alternating current (AC) power system — Nikola Tesla
If all engineers are problem solvers and Alex is an engineer, what can we conclude?
Alex is a problem solver.
In what movie does a team travel through a wormhole to find a new home for humanity using advanced space engineering?
Interstellar