Business
Voice
Edge
Dedicated
Internet
Access
Cyber
Security
100

What feature enables incoming calls to be routed to a predefined group of extensions or phones?

Hunt Group

100

What is the Subnet of a /30 IP addresses?

255.255.255.252

100

What does the acronym "EDR" stand for?

Endpoint detection and response

200

What feature acts as a virtual receptionist that answers and forwards your company’s calls. 

Auto Attendent

200

What is the Subnet of a /29 IP addresses?

255.255.255.248

200

What does the acronym "MDR" stand for?

Managed Detection and Response

300

What does the acronym "OTT" stand for?

Over The Top

300

On the "OSI Model" what is layer 4 referred to as?

Transport Layer

300

What does the acronym "SOC" stand for?

security operations center

400

What star code allows the users to "park" their call?

*68

400

With our SLA what percentage of credit will a customer receive if the service interruption is at least 4 minutes, but less than 4 hours?

5% of total MRC

400

What does the acronym "SIEM" stand for?

Security Information and Event Management

500

What star code allows the users to "retrieve" their calls?

*88
500

Founded in 2001, what group is a nonprofit international industry consortium, of network, cloud, and technology providers.

"MEF" Metro Ethernet Forum

500

What technique refers to the process of successfully protecting a targeted server or network from an attack. By utilizing this specially designed network equipment or a cloud-based protection service, a targeted victim is able to mitigate the incoming threat.

DDoS Mitigation

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