Emails
Memos
Letters
Grammar
Incorporating Outside Sources
100
Describe a scenario in which it would be better to make a phone call, rather than send an email
Many possible
100
What does "memo" stand for?
Memorandum
100
Under what circumstances might you write a business letter?
External communication, contacting a company, looking for a job, etc.
100
What is an independent clause?
Something that can stand on its own as a sentence
100
What is plagiarism?
Using someone else's words OR thoughts without giving them credit
200
Do paragraphs in an email need to be a certain number of sentences long?
No! Be as brief as you can while still including the necessary information.
200
Are memos typically used for internal or external communication?
Internal only
200
Should a letter be single-spaced, or double-spaced?
Single spaced, but with blank lines between paragraphs
200
Is the colon in the following sentence necessary? "My top ideas for improving office morale are: free coffee, snacks, and frequent breaks."
No--only use a colon when the first part of the sentence could be a sentence on its own
200
When drawing information from an outside source, do you need to give credit to the source if you put the information in your own words?
Yes! Otherwise, it is plagiarism
300
What should you do in the introduction of an email?
Tell the recipient why you are writing or remind them of important context
300
What should the general tone for a memo be?
Professional, courteous, semi-formal
300
Should anything on a business letter be indented?
No! All flush left
300
What is a comma splice?
Two things that should be separate sentences joined by only a comma
300
Give three examples of signal phrases
According to X, In X's words, X writes, As X says in her article...
400
What should be in the conclusion of an email?
Action steps--NOT just summary
400
Does a memo require a signature at the bottom?
No! They may be initialed at the top, but are generally not signed
400
If you were trying to eliminate cliches in your letter, what might you write instead of "Until such time as"?
Until
400
What goes on either side of a semi-colon?
Full sentences
400
What is "hit and run" quoting?
Dropping quotations into a paper without introducing or explaining them
500
What are the criteria for a good subject line
Accurate, specific, brief but not too brief
500
What information goes in the header block for a memo?
To, from, date, subject
500
If you were trying to eliminate cliches in your letter, what might you write instead of "As per your request"?
As you requested
500
What is a preposition? How do prepositions relate to comma usage?
After a long prepositional phrase, you should use a comma.
500
What are the three parts of a quote sandwich?
Signal phrase, quote, interpretation phrase
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