Buzzwords & Phrasal Verbs
What does it mean to pivot?
Change direction on something.
Could you please get me a coffee?
You are negotiating. Finish the sentence. "If you lower the price, we _____ buy more."
will
Properly introduce yourself to new people in the meeting.
Greeting + name +job title + role (e.g. I'll be leading the discussion today.)
Why is small talk important?
Builds trust and relationships. Can lead to business talk. Makes others feel more comfortable.
What does it mean to bite the bullet?
To get something unpleasant over with because its inevitable anyway.
Do or Make? 1) _____ business 2) ____an experiment
Do, Do
You're beginning negotiations for the first time. You want to be less direct. Finish the sentence: "If we gave you a discount, ____ ______ ____ (buy) more units?"
would/could/might you
What is a tool that you can rely on to keep your meeting running on time?
Agenda
What does "BAGS" stand for?
Be friendly, agree (find common ground), give of yourself, smile!"
What is a more formal way to say there are "problems?"
complications
How could you refer to someone who is in a wheelchair?
A person with a disability
Express regret. "If only I had researched the competition, we ___ never ___ ___ (start) this project."
would never had started
What is something you could say to encourage others to participate in the meeting?
(name), I'd like to hear your thoughts on...../(name), doyou have anything to add?
What are some examples of active listening? List 3:
Body Language
Pay Attention
Make noises
Summarize/Paraphrase
Don't talk for too long at a time (2 min. rule)
What could I say if I want to express that my team and I have to start something over again (redo).
Start from square one.
How can you take the focus off of someone or something to avoid conflict? What language would you use?
The passive voice.
If I had gotten more accomplished earlier in the week, I ____ ____at home rather than in the office right now."
could be
You are in a meeting. You want to contribute your idea, but you want to be concise. Name at least 2 tools that can help you.
PREP, word with 3 words coming off of it.
Name at least 3 techniques to keep a coversation going:
1) Open-ended (WH) questions
2) Follow up questions
3)Echo Questions
4) Paraphrasing
What is a phrasal verbs that expresses that you got a strong impression or understanding from something?
Take away
Make this sentence sound more professional with more formal vocabulary.
We want to be sure that all our numbers are correct. We will get in touch with you after we have analyzed everything.
ensure
get in touch
If I had a good credit card, I ____ not ____ ___ to sleep in the airport last night!
Would not have had
What would you say to politely disagree with somone?
What can you say to someone who is disagreeing with you?
"I see your point. This is just my opinion but..."/I understand what you mean (where you are coming from). Personally, I believe.../To be honest, I have a different perspective on this."
"Thanks for sharing your perspective./Okay, well, I appreciate the feedback/I understand why you might have that opinion. In my opinion (However, I believe)...
Let's hear your elevator pitch.
(varies)