Ask an indirect question: Who told you we could give you a 10% Discount?
100
Page 23 Point 1 - Offers, Tenders and Bids
Complete the sentences with: put out, send in, invite to, make a call for.
We have been ______ to bid.
We have ______ our tender.
We should _____ tenders for this product.
100
Page 34 Point 2 - Terms and Conditions
Complete the following sentences:
If you buy more than 200 articles, we/you...
We could lower our offer by 5%, only...
We could have given you a reduction in the overhead costs if...
100
Page 43 Point 2 - Exchanging Information
Mention the most important terms/information when handling orders. 5 (at least)
200
Page 8 Point 5 - Talking about your job
Describe your job responsibilities
200
Page 14, Point 2 - Being Polite
Use could or would to with the following question
Are you interested in meeting after the fair to discuss details?
200
Page 25 Point 4 - AIDA
What does the acronym AIDA stand for?
200
Page 37 Point 7 - Negotiation Verbs
Match the following
accept - with your opinion
differ - us to offer discounts
enable - the outstanding proposal
200
Page 43 Point 3 - Order Terms
Define the following:
Frame Contract
Method of payment
Invoice
Specifications
300
Talking about goals, objectives and targets
Talk about your job / department goals
300
Page 16, Point 4 - Establishing Contact
Arrange a meeting to follow up on a potential sale with a costumer who is considering the competition.
300
Page 26 Point 6 - Talking About a Product
Ask a potential costumer if they are interested in trying one of your products/services during a sales meeting.
300
Page 39 Point 9 - Win - Win Negotiations
Use this expressions in a sentence
...best for both of us.
...in your best interest.
...to your advantage to...
300
Page 44 Point 4 - Handling Orders
Describe the process to handle new orders/costumers
400
Page 10 Point 8
Expressions with the word "Sales"
400
Page 16, Point 6 - Small Talk
Make 3 small talk topics questions to break the ice.
400
Page 27 Point 7 - Request for Proposal
Complete the sentences with: Delivery, Warranty coverage, Services
We need the Descriptions of products and _____.
_____ costs are to be included in the offer.
_____ should include not only the replacement of all goods but also a compensation for service costs.
400
Page 39 Point 10 - Negotiation words
Define the following
down payment
reach
summarize
400
Page 44 Point 5 - Order Terms
Use the following in a phrase or sentence:
VAT
Gross
Retail
Invoice
COD
500
Page 11 Point 10
Make the noun / verb
agree, assess, comparison, complain, supply
500
Page 17, Point 7 - Small Talk
Find the right order:
Brussels you look to chance a had around have?
you have to been winbledon ever?
Chicago the at weather in the is moment how?
500
Page 28 Point 8 - RFP
Define the following terms:
Batch
Required qualifications
Fixed price basis
Provision
500
Page Point - Negotiation Terms
Cross out the word that does not fit:
offer, order, negotiate, get, A DISCOUNT
GUARANTEE quality, delivery, a contract, good prices
lower, extend, reduce, agree to THE DIRECTION OF CONTRACTS
500
Page 46 Point 6 - Order Terms
USD, EUR, GBP are...
FCMIONNATRIO: I´ll send a written...
The building where goods are stored.
The ofrm that the supplier fills in and sends with the goods.
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