Carnegie Principles
This Part 1 principle should be done instead of flattering and neglecting to praise someone
What is “Give honest and sincere appreciation”?
Personality assessment tool that categorizes individuals into 16 personality types based on four dichotomies
What is the Meyer Briggs test /MBTI test
A CEO admits, “I’m great at strategy but terrible with people, so I hired Karen to handle that.” This idea that no single leader can do it all is called this
What is an incomplete leader?
This is the branch of the armed force in which Dr. Cooper participated
What is the Air Force?
This is the ability to recognize your own emotions and the emotions of others, apply them to problem solving, and regulate them effectively
What is “EQ”?
This Part 2 Principle refers to the idea that people are more interested in themselves than they are you, and should be considered when you approach them with your problems
What is “Be a good Listener. Encourage others to talk about themselves”?
4 categories of Myers-Briggs test
What is Extraversion/Introversion, Sensing/Intuition, Thinking/Feeling, and Judging/Perceiving
This person said “Management is doing things right, leadership is doing the right things."
Who is Peter Drucker?
The company for which Dr. Cooper worked before teaching at Vanderbilt is this
What is JPL?
Bradberry’s 3 silver bullets to improve EQ
What is sleep hygiene, control stress, control caffeine intake?
Before Theodore Roosevelt met with a diplomat or politician, he would stay up late the night before studying what that person most took an interest in because he understood that the “road to a person’s heart” involved doing this
What is “Talk in terms of the other person’s interest”?
This is the total number of personality types identified by the Myers-Briggs Type Indicator
16
In a TED Talk about this, a leader tells the story of how one of his employees wrote “Everyone loves an optimist!” on a shipping box full of condoms
What is micromanagement?
This is the holiday for which Dr. Cooper travelled to Philadelphia
What is her dad’s birthday?
Name 1 of the 4 categories included in EQ self-assessment
What is any one of the four - self-awareness, self-management, social awareness, relationship management
Welcoming disagreement, distrusting your first instinctive impression, controlling your temper, listening first, and looking for areas of agreement are just 5 of the many suggestions Carnegie mentions in Part 3 of his book that follow this idea
What is “The only way to get the best of an argument is to avoid it”
In MBTI, the “T” in a personality type stands for this trait
What is thinking?
Managers invest in goods where leaders invest in this
What are people?
A curious animal with four legs Dr. Cooper owns
What is a cat?
A four paned "window“ divides personal awareness into four different types/quadrants
What is the Johari window model?
Only mentioning achievements when they are asked of you, similar to how Henrietta G. did with her colleagues in Part 3, emphasizes the importance of doing this when speaking with others
What is “Let the other person do a great deal of the talking”?
This MBTI personality type is often nicknamed “The Architect” and is known for being strategic and analytical
What is INTJ?
This approach to leadership suggests that leaders are “born, not made."
What is the trait approach?
This is the sport Dr. Cooper played in high school
What is cheerleading?
Best move for an emotionally intelligent person when you’re confused about something at work is this
What is “ask questions and seek out more information”?