ELECTION PERIODS
CI SCREENS
Things you should know
Test you knowledge
Who you be
100

3 months before, during birth month, and 3 months after for MA/MAPD

what is ICEP

100

If you don't ------ it don't matter

What is Patr

100

The channel you pull your work from CRM

What is the OMNI-Channel

100

3 things that is usually missing from app to make incomplete 

What is Signature, Address, Medicare ID

100

Thank you for calling Humana ........

who is a CSR 

200

Can only be used once to make changes during OEP / Not a PDP Party. 

What is M 

200

Need ID cards

What is PAID

200

Termination is requested prior to plan effective date

What is Cancellation

200

----- is used to search for paper apps

What is SPIDAR

200

CEO of Humana

Who is Bruce Broussard

300

1/1-3/31

What is OEP

300

Personal information 

What is PEDM

300

Computer issues be sure to call

What is 2700


300

----- is used to find electronic apps

what is Fastapp

300

Bella likes to share her thoughts and please don't call me by my government name

Who is EM

400

10/15-12/7

What is AEP

400
Looking for the H number 

What is UMID


400

Termination after the plans effective date 

What is a disenrollment

400

The most moody and emotional system in Humana

What is MARx

400

I collect picture frames and favorite color is lavender 

Who is martin

500

Can use this sep more than once 

What is LIS

500

Where would I look for all active and termed for a mbr

What is PAAL

500

CE and MM where do you get this work ?

What is Macess

500

8K points means your at what status

What is Gold status 

500
Switching departments on a drop of a dime with a smile :) on their face 

What is on demand team

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