Right Clicks
On the incoming files page, you can right click on a record and Actions will redirect you to _____ ____.
What is Normalized Stats.
Blue Fox Brands
What is Kapnick.
What Accumtech email do you advise agents to use for a member inquiry?
What is the Enrollment Support.
The 2000 loop holds what level of information?
What is member level.
When submitting a ticket for Internal Product Support for an item or topic needing an investigation and resolution, the default Issue Type should be left as '________'.
What is Investigation.
On the comparison results page, you can right click on a record and Actions will search _____ _____.
What is Member Inquiry.
Dearborn Holding Company
What is Hylant.
On the Member Inquiry page, the RAN indicator field is located on what tab?
What is the Demographic Tab.
What is the most common type of 834 setup AccumTech receives?
What is single tenant.
There are three ways to submit a ticket to the Problems, Risks and board. Slack, directly on the JIRA board and ______.
What is an email.
On the outgoing files page, you can right click on a record and Actions will remove _____ ______.
What is Delivery Date.
Verita Telecommunications
What is Sterling.
From what Member Inquiry tab can you view an 834 preview?
What is Outbound Expectations.
This type of 834 data file contains MOS and BCN data.
What is Multi-Tenant.
This type of development ticket represents a discussion or an investigation needed (can be used for questions, issues, and/or R&D).
What is a Spike ticket.
On the Member Inquiry page, you can right click a member's benefit period and Actions will view ______ ______.
What is Benefit Configuration.
Intrepid Controls Systems
What is Wilshire.
From what tab in Member Inquiry can you Re-Evaluate Recon Results?
What is the comparison tab.
This color banner indicates a file is unprocessed on the Incoming Files page.
What is Red.
This document is required anytime a ticket for new functionaility is requested.
What is a FRD or Functional Requiremets Document
On the automated file delivery page, you can right click on a record and Actions will redirect to ______ _____.
What is Outgoing Files.
Plainfield Floral
What is Berends, BHS or Berends Hendricks.
This grid displays carrier checkboxes that indicate if admin prevention is enabled.
What is selected members.
On an 834 what does the REF*0F line contain?
What is the Subscriber SSN.
The EN3 Product Roadmap can be filtered by the RUF column. What does the "F" in RUF stand for?
What is New Features.