Enrollment Compliance
EMR Documentation
Daily Life of Enrollment
Which Leader?
Lumata Trivia
100

What 5 items MUST be discussed with a patient to be compliant? 

FCC, one physician can bill, opt out, verbal consent, medicare statement 

100

What does EMR stand for?

Electronic Medical Record

100

TRUE or FALSE; You can log out of Omni and use a call roster whenever you want.

False, once you are clocked in for the day you must always be logged into Omni and never use a call roster unless specifically told to do so. 

100

Which leader does not eat meat?

Danielle

100

Who's Lumata Health's founder?

Dr. Stephen Fransen

200

How many "red" flags are considered before you must go through re-training?

Three

200

Why is accurate EMR documentation critical after every call?

It ensures continuity of care and compliance with regulations 

200

What is the "device" called that filters us patients to call?

Omni Channel

200

Which leader's mom was told they'd be having a boy until birth?

Erica AND Chelsea 

200

Which PE practice is currently our largest?

PRISM

300

TRUE or FALSE; You can enroll with a HIPAA contact.

False

300

What happens if an enrollment specialist forgets to complete a note?

Technically the enrollment is incomplete and can result in a compliance 'flag'

300

What is the MINIMUM required outbound call goal each day?

64 

300

Which leader has been to 47 states. 

Danielle

300

What year was Lumata Health founded?

2019

400

TRUE or FALSE; You can enroll a patient who has dementia or cognitive issues. 

False

400

TRUE or FALSE; Recording a decline of enrollment in a chart isnt necessary

False, we need to follow provider preferences and record all calls that take place according to provider preference

400

TRUE or FALSE; You should stop your working day once you have hit 64 outbound calls.

False, You should never stop your work day when you hit a minimum threshold. You should always strive to hit a higher outbound limit to hit your daily enrollment goals.

400

Which leader lost their license days after receiving it. 

Erica

400

Who are the Lumata care coaches certified through?

JCAHPO

500

What must be done after every call with a patient takes place. 

You must document the call outcome in the Clients EMR or "to be logged" sheet.

500

TRUE or FALSE; If you don't have EMR access you don't have to record any call details in the EMR. 

False, you must always log your call outcome in the appropriate call log if you do not have access.

500

What is the monthly quality goal on enrollment calls? 

Pass rate above 80%

500

Which leader was days away from trying out for Dallas Cowboys Cheerleading when they ditched try outs to stay local to be with their boyfriend instead (now husband)

Chelsea 

500

How many employees were employed at the last State of the Company.

183

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