Sales
The percentage rate at which referrals are admitted.
What is conversion rate?
Medicare's guidance on timely inaiition of care.
What is 48 hours?
The core value that represents the commitment to go above and beyond for our patients, referral sources and teammates.
What is setting the standard?
The method for communicating to the sales team regarding status of referral.
What is clinical comment intake note?
Medicare's HH requirements for infrequent and taxing/difficult efforts to leave the home.
What is homebound status?
The core value that represents taking the time to understand every aspect of the patient as well as each other.
What is Leading with Empathy?
1. Demographic sheet
2. MD order
3. F2F
What is complete referral?
The desire to keep the team happy to avoid this.
What is turnover?
The core value that represents not being afraid to have difficult conversations or embrace difficult situations.
What is Doing What's Right?
1. Consistent Staffing
2. BP/Weight clinic
3. Health Talks
4. Weekly Meetings
What are the 4 tenets?
The best practice for all evals.
What is 48 hours?
The core value that presents finding the light in all situations.
What is Focusing on the Positive?
1. Strategic discussion
2. Patient updates
3. Account meetings
What are the 3 sales team lead measures?
The time allotted for intake to enter a referral from time of receipt.
What is 2 hours?
The core value that represents working together and using our strengths.
What is Stronger Together?