Introduction
Evaluation Process
Outcomes
Appropriateness
Methods
100
The benefits a company and its trainees receive from training
What is training effectiveness
100
Choose an evaluation strategy
What is Step 4 of the Evaluation Process?
100
A trainees perceptions of a training program including perceptions of the facilities, trainers and content
What is reaction outcomes?
100
The extent to which training outcomes relate to the learned capabilities emphasized in training
What is criteria relevance?
100
A baseline measure of outcomes
What is pre-training measure?
200
Measures that a company and its trainer use to evaluate training programs
What is training outcomes?
200
Conduct a needs analysis
What is Step 1 of the Evaluation Process?
200
Outcomes that are used to measure what knowledge trainees learned in a training program
What is cognitive outcomes?
200
When a training programs outcomes measure inappropriate capabilities or are affected by extraneous conditions
What is criterion contamination?
200
A measure of outcomes taken after training
What is post-training measure?
300
Measures or outcomes that a trainer and the company use to evaluate a training program.
What is criteria?
300
Plan and execute the evaluation
What is Step 5 of the Evaluation Process?
300
Outcomes used to assess the level of technical or motor skills or behavior; includes skill acquisition or learning in on-the-job use of skills
What is skill-based outcomes?
300
The failure to measure training outcomes that were emphasized in training objectives
What is criterion deficiency?
300
A group of employees who participate in an evaluation study but do not attend the training program
What is comparison group?
400
The process of collecting the outcomes needed to determine whether training has been effective.
What is training evaluation?
400
Develop outcome measures
What is Step 3 of the Evaluation Process?
400
Outcomes including attitudes and motivation
What is affective outcomes?
400
The degree to which trainees’ performance on an outcome actually reflect true differences in performance
What is discrimination?
400
A situation in which employees in an evaluation study perform at a high level simply because of the attention they are receiving
What is Hawthorne effect?
500
Designation of what information is to be collected, from whom, when, and how to determine the effectiveness of training.
What is evaluation design?
500
Develop measurable learning objectives and analyze transfer of training
What is Step 2 of the Evaluation Process?
500
Outcomes used to determine a training programs’ payoff
What is results?
500
The ease with which outcome measures can be collected
What is practicality?
500
The assignment of employees to training or a comparison group on the basis of chance
What is random assignment?
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