Decision Making
Identifying Problems and Opportunities
Evaluating, and Choosing Alternatives
Creativity
Surprise!
100
is a deviation between the current and desired situation
What is a problem
100
includes quickly forming an opinion of whether an event signals a problem or oppurtunity
What is being decisive
100
He argued that people engage in bounded rationality because they process limited and imperfect information and rarely select the best choice
What is Herman Simon
100
the development of original ideas that make a socially recognized contribution
What is creativity
100
refers to the degree to which employees influence how their work is organized and carried out
What is employee involvement
200
follow standard operating procedures
What is programmed decisions
200
thry represent models of how things should be
What is mental models
200
an alternative that the decision maker prefers and that is used as a comparison with other choices
What is implicit favorite
200
period of reflective thought
What is incubation
200
choosing an alternative that is satisfactory or good enough
What is satisfice
300
process of making choices among alternatives with the intention of moving toward some desired state of affairs
What is decision making
300
thr view that people are bounded in their decision making capabilities including access to limited information, limited information processing, and tendancy toward satisfacting rather than maximizing when making choices
What is bounded rationality
300
that automatically distort either the probability of outcomes or the value of those outcomes
What is decision heuristics
300
Sherlock Holmes is described to have this
What is practical intelligence
300
disciplined method for imagining possible futures
What is scenario planning
400
requires all steps in the decision model because the problems are new, complex, or ill defined
What is nonprogrammed decisions
400
Harry Potter movies were considered doomed to fail because Hollywood filmmakers could not get over this
What is mental models
400
shape how we evaluate information, not just which choice we select
What is emotions
400
notion of improving creativity through social interaction
What is employee involvement in decision making
400
My job as CEO is not to make business decisions it's to push managers to be leaders
What is Sergio Marchionne
500
"follow where reason leads" rather than fall victim to passion and emotions
What is rational choiice paradigm
500
he would save the world by spending the first 55 minutes defining the problem and then the last 5 minutes would be used to solving it
What is Albert Einstein
500
People of the future may suffer not from an absence of choice buy from a paralyzing surfeit of it. they may turn out to be victims of that peculiarly super industrial dilemma:over choice
What is Alvin Toffer
500
a second set of creativity activities
What is associative play
500
who invented graphical user interfaces, mice, windows, and pull downs in personal computers
What is Xerox
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