What is the name of the checking account that we still service but no longer offer for sales or conversion?
What is Ebanking
100
What is the name of the link that gives all the information on each product Bank of America sales?
What is Features and Pricing ***DAILY DOUBLE***
100
What does a customer have to add in order to make a transfer more than $1000 to another Bank of America customer?
What is Safepass
100
What is the amount of the fee for a debit card replacement?
What is $5.
100
What is the cut off time for deposits at a ATM for the transaction to be processed for that same day?
What is 8:00pm
200
What is the name of the account that allows the monthly maintenance fee to be waived as long as you have a direct deposit thats more than $250 every statement cycle period?
What is Myaccess Checking
200
What is the name of the procedure that is used to place a travel notification on the customers account?
What is Travel Flag
200
What is the name of the transfer that can be used to transfer money without providing an account number?
What is Email/Mobile transfer
200
What is the amount of the fee for using a Non Bank of America ATM?
What is $2.00. ****DAILY DOUBLE****
200
What is the name of the service that we use to help assist us with customer over the phone that speak different languages?
What is the language line service
300
What is the name of the account that waives the overdraft protection fee?
What is Advantage with Tiered Interest Checking
300
What is required to do every time a stop payment is placed on the customers account?
What is to read the disclosures.
300
What is the name of the form that can be printed from OLB to help the customer set up easy deposits from their employer?
What is the direct deposit form
300
What is the amount of the stop payment fee?
What is $30
300
What is the name of the procedure that we use to help customer access their Online Banking when their internet browser is giving them trouble?
What is Online Banking Trouble Shooting
400
What is the number of accounts that a customer can have linked to a Advantage relationship?
What is 2
400
What is the type of access that is needed to do maintanence on a customers account?
What is full access.
400
What is the name of the service that allows customer to conveniently take care of their financial responsibilities in one place through the online banking?
What is Bill Pay
400
What is the percentage of the currency coversion charge that would be charge if used debit card out of the U.S?
What is 3%
400
What service is used to assist customers that are blind or deaf with their accounts?
What is Relay Services
500
What is the name of the account that has a minimum daily balance requirement of $2500?
What is the Money Market Savings Acct
500
What is the name of the link that would provides the phone number for each department?
What is the contact list
500
What is the name of the feature which consolidates financial information from Bank of America and other sources of the customers' choice in one place to provide fast, accurate and flexible access to effectively manage their money.
What is My Portfolio
500
What is the amount of the excessive withdrawal fee that is charged for taking too many times out of a savings account?
What is $3
500
When a customer's account has been in the negative for more than 30 days and has other accounts that have available funds, what action is taken place?