Referrals
The HSP
Networks
Ethics
Client's Rights
100
If one has not self-referred for services with a human services professional, what is the client called?
What is an involuntary client?
100
The human service model considers the problem of the individual within the context of ...
What is the client's environment?
100
There are two types of networks (connections), name two.
What are informal and formal?
100
There are six principals of ethical behavior that is required of the HSP. Name three.
What is autonomy? Non-maleficence? Beneficence? Justice? Fidelity? Veracity?
100
Confidentiality is the assurance that client information will remain between the client and the HSP. We discussed five times that confidentiality would be broken during class, identify three.
What is danger to self (SI), others (HI), childhood physical abuse, childhood sexual abuse, or court subpoena/litigation.
200
Before deciding where to refer the client, what must the human services professional do?
What is identify the client's problem?
200
The HSP who brings together knowledge and skills from a variety of disciplines to work together as a whole.
What is the generalist?
200
The formal network consists of various organizations, name three.
What are schools, churches, federal/state agencies, and local government agencies.
200
Statements of ethical standards of behavior for the members of their profession.
What is the Code of Ethics?
200
A legal term that allows practitioners to legally refuse to release certain information in response to a subpoena.
What is privileged communication?
300
The key word in the referral process.
What is communication?
300
Name the basic values of helping as a HSP.
What is having tolerance for and acceptance of clients?
300
Promoting change is advocacy. There are three ways to promote change in the community, name one. DOUBLE JEOPARDY!
What is developing specific services in response to community needs? What is initiating and participating in community organization? What is empowering a specific population with limited status/power?
300
Identify the law passed in 1976 that required mandated reporters to warn potential victims of intended harm.
What is Tarasoff v. Regents of the University of California Berkeley.
300
Informal sharing of information that occurs within an agency or organizational setting that does not require the client's permission.
What is relative confidentiality?
400
The human services professional has decided that the client needs to be referred for additional services. Identify at least three-steps of the four-step process that must occur.
What are explain the referral, describe the services that the agency provides, know the contact person at the agency, and transmit the client's information to the new service provider.
400
A condition experienced by HSPs that results in negative changes in attitudes and behavior that are precipitated by job strain.
What is burnout?
400
The role of the advocate (while working with community leaders, think macro) is to ensure the needs of the clients are met. There are three needs, identify at least two.
What is social needs? What is economic needs? What is political needs?
400
Codes of ethics emphasize cultural competence that encompasses three broad dimensions. Identify each.
What is awareness? What is understanding? What is skill?
400
The client has the right to withhold information without pressure from their worker. Identify the term.
What is right to privacy?
500
The reason that maintaining networks is difficult.
What is because agencies are in constant flux (transition.)
500
HSP: In reacting to stresses and strains, the professional becomes rigid, insensitive, and uncaring. The professional is experiencing ...
What is encapsulation?
500
The process of advocacy for clients and enlisting the help of community stakeholders includes seven things; name four.
What is: Identifying the needs of the individual? Determining how to meet the needs of the individual? Working within a network of individuals/agencies to provide services? Identifying barriers that must be overcome? Teaching clients about advocacy/role assignment? Negotiating to meet goals and objectives? Developing a framework that continues the success of the advocacy process?
500
Before involvement with clients, the HSP must concern themselves with two areas, identify both.
What is competence as a professional and responsibility to the identified client (micro, mezzo, macro.)
500
Identify the term that identifies the qualifications of the worker, treatment procedures, costs of services, confidentiality, and access to records.
What is informed consent?
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