Small Group Processes

Conflict

100

define conflict

disagreement, discord, and friction that occurs when the actions or beliefs of one or more members of the group are unacceptable to and resisted by one or more of the other group members

200

What are common distributive norms?

equity, equality, power, and need

300

What are the 3 types of negotiators identified by the Harvard negotiation project?

soft bargainers, hard bargainers, and principled negotiatiors

400

What are the sources of conflict in groups?

competition, conflicts over the distribution of work, power, task and process conflicts, and personal conflicts

500

How can group members manage their conflicts?

members can use negotiations, communication, dividing tasks evenly, dual concern model, and the Harvard negotiation project

Leadership

100

Explain leadership

leadership is the guidance of others in their pursuits, often by unifying, directing, coordinating, supporting, and motivating their efforts; also the ability to lead others.

200

A persons leadership potential is determined by what?

mostly by environmental factors than biological ones.

300

In groups, when do leaders appear?

when; members feel that success on the group task is within their reach, the rewards of success are valued, the task requires group effort rather than individual effort, an individual with previous experience in the leadership role is present in the group, or when a group is in a stressful situation.

400

What are some personality characteristics that is associated with emerging leaders?

Assertiveness, authenticity, birth order, character strengths, dominance, five factor personality, gender identity, narcissism, self-efficacy for leadership, self-monitoring, social motivation.

500

Name the 5 processes of leadership and define them

1. Reciprocal- involves the leader, the followers, and the group situation. The leader does not just influence the group members' rather, the leader-follower relationship is mutual. 2. Transactional- leaders and followers work together exchanging their time, energies, and skills to increase their joint rewards. 3. Transformational- for leaders heighten group members' motivation, confidence, and satisfaction by uniting members and changing their beliefs, values, and needs. 4. Cooperative- influence rather than power. The right to lead is mist instances, voluntarily conferred on the leader by some or all members of the group, with the expactation that the leader is motivated by the groups collective needs rather than his or her own interests. 5. Adaptive, Goal seeking- organizes and motivates group members' attempts to attain personal and group goals.