Quoting
Service
Hodgepodge
Agency Technology
Perplexing Problems
100
The Primary Source of Quotes for The Hartford
What are Comparative Raters
100
The newly unveiled tool allowing agents to take premium payments for their agents.
What is ExpressPay
100
AIS
What is the first department to be contacted when my agent has a problem with The Hartford's technology?
100
The Agency Interface system\process generates the most transactions each day.
What is Download?
100
Prior Carrier Expiration Date - Quote Process Date.
What is the calculation of the Advanced Quote Credit?
200
90%
What is the percentage of Quotes starting in a Comparative Rater?
200
Two ways an Agent can electronically obtain a Billing Inquiry for their Insureds.
What are via the EBC and Real Time eServices through their Agency Management System?
200
A Chili Pepper Stressbuster
What is the cheesiest Tchotchke available on the market..
200
Billing Inquiry, Claims Inquiry, Policy Inquiry, Single Sign On to the EBC.
What are services are available to our agents via an Agency Management System?
200
A process that limits Bill Plans and payment methods based on the unique characteristics of an auto risk.
What is Risk Based Billing?
300
The number of byutes in a Producer Code.
What 6?
300
Print ID Cards, Replace a Vehicle. Add a Driver, Change Coverage.
What are examples of changes allowed on the Policy Change Center?
300
Rental Properties, ATV's, Snowmobiles
What are the new lines of business to be added for quoting in 2014?
300
9
What is minimal number of questions required to complete an Auto Quote for a 1 car 1 driver policy in QTI?
300
Square Footage Changing
What is the number one reason Homeowners premiums change in the quote process?
400
999999999, 111111111, 123456789
What are Dummy AARP numbers that should never be used when quoting?
400
The most cost effective way for an agent to process an Auto endorsement with The Hartford.
What is through the PCC.
400
0 and 00
What are the Green Numbers on a Roulette Table?
400
Two 'Non-Proprietary' systems used by Agency Management Systems for Service Inquiries and New Business Bridging.
What are Transformation Station and TransactNOW?
400
TCN, Name and Address, Bridging from a Comp Rater.
What are ways my agent can find a quote in QTI?
500
99.4%
What is Quote Success Rate of QTI.
500
Billing Inquiry, Replace a Vehicle, Cancel a Policy
What are the top reason agents call the Service Center?
500
Insurance Score, Current Carrier, MVR, CLUE, ISO 360, Protection Class
What are examples of reports ordered in QTI?
500
The Prior Carrier Name Changed, Years with Prior Carrier Changed, Prior Carrier Limits Changed
What are the reasons why premiums change between a comp rater and QTI.
500
The process where reports override an agents comparative rater input with data from Lexis Nexis.
What is The Hartford's Current Carrier process?
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