This function of management means creating a vision for the organization, and includes giving assignments, clarifying policies and motivating employees.
What is leading?
100
This style of leadership is needed in emergencies and when absolute followership is needed.
What is autocratic leadership?
100
This is the situation in which the average cost of goods goes down as production levels increase.
What are "economies of scale"?
100
This sector experienced great decline during the recession.
What is manufacturing?
100
This is a newer version of materials requirement planning.
What is enterprise resource planning?
200
This is an outline of the fundamental purposes of the organization.
What is a mission statement?
200
This means giving workers the education and tools they need to make decisions.
What is enabling?
200
This is one of Fayol's Principles of Organization.
What is
-unity of command
-hierarchy of authority
-division of labor
-subordination of individual interests to the general interest
-authority
-degree of centralization
-clear communication channels
-order
-equity
200
This specialized area in management converts resources into goods and services.
What is operations management?
200
JIT is a production process which minimizes the amount of this.
What is inventory?
300
This is the first D in decision making.
What is "define the situation"?
300
This function of leadership means finding the right information, keeping the information in a readily accessible place, and making the information known to everyone in the firm.
What is knowledge management?
300
This is an organization with many layers of managers who set rules and regulations and oversee all decisions.
What is bureaucracy?
300
This is the value producers add to materials in the creation of finished goods and services.
What is form utility?
300
This is the common name given to quality management and assurance standards.
What is ISO 9000?
400
The I in "PMI" stands for this.
What is "implications"?
400
This type of customer is an individual or unit within the firm that receives services from other individuals or units.
What is an internal customer?
400
This type of organizational structure has fewer layers of management and has a broad span of control.
What is a flat structure?
400
This is an example of how computers have been integrated into production techniques; the uniting of CAD and CAM.
What is computer-integrated manufacturing?
400
This is what PERT stands for.
What is program evaluation and review technique?
500
This level of management includes general managers, division managers and branch and plant managers.
What is middle management?
500
These are the first and last steps of the control function of management.
What are "establishing clear standards" and "taking corrective action"?
500
Slow response to external changes is a disadvantage of this type of organization structure.
What is departmentalization?
500
This technique means tailoring products to meet the needs of individual consumers.
What is mass customization?
500
This tool is a graph showing the stages of a particular project.