FiveStars
Sports-IT
MySam
General Knowledge
Random!!!
100
500 Rewards Points
What is the maximum # of points you can earn in 1 day?
100
Lil' Kickers Annual Registration
What is required for ALL LK participants (including Members)?!
100
Don’t know they already have an account Don’t know their password Parent profile vs child profiles and passwords Multiple Accounts
What are the most common MySam problems?
100
A good filler for empty Rink/Field time when people ask.
What is pickup?
100
Constant Contact
What is the email service we used to send out email blasts?
200
Gift Card - Load & Gift Card - Redeem
What are the line items you use ONLY when someone purchases or redeems a gift card?
200
Discount Code: FUNPASS
What should be used when a customer brings in a fun pass for redemption?
200
The importance of understanding how to use MySam
What is to be able to walk customers through things step by step in person or over the phone.
200
3 things which should always have the invoice # written on them by the staff.
What are Gift Certificates, Fun Passes, Checks
200
240,000
What is the square footage of Silver Creek Sportsplex
300
To thank customers for being valuable customers & trying to get them to try other programming that we offer.
What is the reason for offering FiveStars?
300
A tool for employees to set reminders for themselves, peers, or managers.
What are tasks?
300
Takes you directly to the registration page in MySam
What is a MySam link
300
One of the most important parts of growing our leagues by getting more people involved
What are free agent teams?
300
True name of Silver Creek Sportsplex
What is MRZ, LLC.
400
The only time points can be added.
What is at the time of purchase
400
3 things that every participant of a league should have.
What are Membership, Waiver, & Profile Picture.
400
4 of the many things customers can do from their MySam accounts.
What are: Register for leagues, classes, camps - View Stats - Send Team Messages - View Schedules - Make Payments - View Standings - See Calendar - RSVP
400
The item which should never be ignored when ringing someone up for something (even if it is still valid).
What is Membership or LK Annual Registration
400
January 17, 2007
What is the day Silver Creek Sportsplex opened?
500
Groupons, Amazon Local Deals, Silver Creek Sportsplex Foundation Checks, Punch Cards
What are items that you cannot earn Rewards points on?
500
"Auto Pay Credit Card"
What is always used when taking a down payment for a payment plan?
500
The 2 buttons you have to click on to view a customers MySam Profile from the profile page.
What is More > Online Experience?
500
3 things never to forget when reporting a maintenance issue.
What are Where, What, Actions you have taken
500
Our HR Managers First Name. Spelled correctly!
What is Merri-Lynn
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