She had to recognize, understand and work with a variety of motives, while leading an all female team of expedition mountaineers
Who is Arlene Blum
100
This dialogue occurs when opinions vary, stakes are high, and emotions run strong
What is Crucial Conversation
100
What is to fail at holding a crucial conversation
What is Share meaning
200
This technique is used to reveal unconscious bias
What is Collect Data
200
Collection of the facts to determine whether injustices exist; negotiation; self-purification, and direct action
What is four basic steps of any nonviolent campaign
200
Joshua Chamberlain demonstrated this first principle of dialogue when he addressed the 120 mutineers placed under his command
What is Start with the Heart
200
This choice is avoided when one sets up new choices and asks oneself tough questions
What is Fool's Choice
200
This document is modeled on the Declaration of Independence
What is The Declaration of Sentiments
300
The process of altering biased associations in a work environment
What is Shaping Your Environment
300
It is creating a situation so crisis packed that it will inevitably open the door to negotiation
What is The purpose of Dr. King's nonviolent direct-action program
300
Wagner Dodge primary failing as a leader was his inability to engage his crew in this free flow of meaning between two people
What is dialogue
300
This is a unique combination of thoughts and feelings
What is Personal pool of meaning
400
Includes the use of a broad set of candidates
What is "Broaden Your Decision-Making
400
An outsider
How Birmingham clergyman referred to Dr. King
400
If Wagner Dodge had used this "Ultimate Empowerment Tool" during the 20 minutes flight to Mann Gulch, he might have started building a relationship with his new crew
What are Effective Questions
400
People who are skilled at dialogue do their best to make it safe for everyone to add their meaning to this
What is Pool of shared meaning
400
The women at the Seneca Falls conference and Dr. King both point out that this group has been made subject to laws it had no part in enacting
What is The Minority
500
Those that actively collect data, shape their environment, and broaden their decision-making
Who are "Vigilant Managers
500
Moderate Whites
Who was Dr. King most disappointed
500
Arlene Blum engaged in this type of conversation when determining the team's composition for the initial summit attempt on Annapurna
What is Crucial Conversation
500
When facing a crucial conversation and you find yourself moving toward silence or violence, you should examine these
What is My Motives
500
Dodge, Blum, and Chamberlain all faced situations involving this characteristic of crucial conversations
What is Stakes are high, What is opinions vary, What is emotions run strong