Customer Focus
Products Added Bonus
X1 Features and Apps
Xfinity Home
In Good Company
100
The option for the customer covers service call charges that require wiring work for our products or customer education
What is the SPP (Service Protection Plan)?
100
This is a library of thousands of top TV series and hit files from the past few decades that customers can access for no extra cost if they have our Triple Play:
What is Streampix?
100
How many shows can the current X1 DVR record at once?
What is Five?
100
This is the total amount of Sensors and Motion Detectors that come with the Secure 300 package.
What is Four (3 door/windor senors, 1 motion detector)?
100
The first Cable Company bought by Ralph Roberts was started in this state.
What is Mississippi?
200
If the technician is not on time our Comcast Customer Guarantee offers a $20 credit or this:
What is a Free Premium Channel for 3 months that is not already included in their package?
200
Our Xfinity Internet customers recieve this top rated, $160 value, at no additional charge to protect them from viruses and spyware.
What is the Norton Security Suite?
200
How many channels/movies/recordings are shown to a customer when they hit the "last" button on their X1 remote?
What is Nine?
200
This is the amount of indoor/outdoor cameras that come with the Secure 300 package
What is Zero?
200
Comcast's corporate office is located in what US City?
What is Philadelphia?
300
Besides calling 1-800-COMCAST, customers can utilize this for assistance with questions about their account
What is Online Chat or Customer Forums?
300
Comcast customers receive a discount on their wireless cell phone service if they sign up with this provider.
Who is Verizon?
300
The app, used with the X1 Platform, allows the viewer to play free music channels through their account they have with this service
What is Pandora?
300
This is how much it would cost for a customer to add one additional door/window sensor.
What is $49.95?
300
Before buying NBC Universal, Comcast first made a hostile bid to buy which company?
What is ABC/Disney?
400
This is a service provided by a neutral party who records the customer's agreement to purchase products or services including the associated terms and conditions
What is TPV (Third Party Verification)?
400
Having Xfinity Home can give the customer the ability to save up to 20% on this?
What is Homeowner's insurance?
400
Updated in November of 2013, this app allows the customer to stream live TV or download available content to their wireless devices to watch later.
What is the Xfinity TV GO app?
400
Having Xfinity Home can also save the customer up to 10% on this annually.
What is their Electric/Energy Bill?
400
This NBC Universal produced movie sequel was the third highest grossing film of 2013.
What is Despicable Me 2?
500
The limit of how many devices a customer can receive through SIK
What is Four?
500
Customers who want to double their distance of their entire Wifi network can purchase a NetGear Universal Wifi Range Extender from us for how much?
What is $69.99?
500
This app allows you to access a network of hotspots that keep you connected to the internet and is now available in over 20,000 locations
What is the Xfinity Wifi App?
500
This is the new technology used with the Xfinity Home thermostat that learns your heating and cooling preferences and saves energy and money while keeping you comfortable.
What is EcoSaver?
500
This was one type of sales fields that Ralph Roberts started in before getting into the Cable business?
What are Men's Clothing, Musac (for Elevators) or Golf Clubs?
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