Tcis
2nd home
seasonal break
random
100
what does TCIS stand for?
temporary change in service
100
A customer receives _____ off a second home package
What is 50 %
100
how many days can a cx go on a seasonal break per 12 months?
180 days
100
what are 3 channels in the channel authorization clean up?
What is Encore Avenue 2 Space E! WSBK Boston Superstation KTLA CW Los Angeles Superstation WGN CW Chicago Superstation WPIX CW New York Superstation BNN:Business News Network CJON Newfoundland PBS Detroit Cosmopolitan West TV National Geographic Twist TV TSN2 The Sports Network BTN Big Ten Network HD Cosmopolitan East TV KVOS Independent Bellingham MeteoMedia
200
how much notice is required before tcis can begin?
What is 10 days
200
each location must have at least ________
What is 1 reciever
200
how much notice is required between seasonal breaks?
What is 24 hours unless requested online
200
what are the channels that are in the gfdb?
What is tln,msnbc,cnbc,golf,nfl
300
what is the max amount of time a cx can go on TCIS?
What is 6 months per year
300
how much is it if a cx needs a new edish?
What is $99.90
300
how does a cx request seasonal breaks?
Online ivr or calling in
300
what is the install fee for additional receivers for SD?
49.99
400
can TCIS be back dated
yes,talk with support or a supervisor 1st and the approval put in the TCIS request
400
what does each second home acct receives what for free?
What is time shift
400
what is the min and max amount of days a cx can go on a seasonal break
14-180 days per 12 months
400
what is the server name for a exchange server
What is wm.shaw.ca
500
Can business go on TCIS?
Yes
500
what was the previous name for second home (although it was a little different)
What is home away from home (hafh)
500
Are there an costs involved with requesting seasonal break through IVR or the website?
there are no costs through IVR or the Website
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