Don't Rain on my Parade
AEC
ReMember
ETC
$$$
100
"Timmy fell in the well, we have to go!! We just bought these"
What are Rain checks, either spex, omni, gen x, or combos.
100
The three customer service standards.
What are Advocacy, Efficiency, and Courtesy?
100
The cost for an "individual" membership.
What is $69.00, our Dual Membership, or lowest membership category price.
100
The best box office manager ever.
Who is Jon Zielinski?
100
General Admission before noon is free for kids 5 and under with a paid adult on this Special Day (some days excluded).
What is Tuesday Playdates?
200
We have a medical emergency, we only saw part of the special exhibit.
What is Spex Raincheck?
200
an average membership sale transaction time
What is 5 to 7 minutes?
200
The discount members receive in the Explore Store.
What is 10%?
200
After counting out, close your batch, change your wristbands, fill brochures, wipe down your station and shut down your computer.
What are your daily closing responsibilities?
200
On the first and third Tuesday of every month (some exceptions), this age group receives special offers with a package purchase.
What is Senior Tuesdays?
300
"I hate this place, we came all the way from Lakeville, and the omnitheatre is broken. You guys suck"
What is service recovery?
300
Parents, kids, nanny, members, tourist, low income, seniors, college students, staff, board members.
Who are our public at the museum?
300
Upon purchasing a half price membership, this group pays full member pricing on all special exhibits, not their discounted non-member price.
Who are GreatTix qualified individuals?
300
Your break length for a shift under 6 hours long.
What is 15 minutes?
300
Only valid for the 6pm movie and General Admission with voucher on the last Thursday of the month.
What is Tixs for Tots and Hennepin/Ramsey County Thursday night.
400
My name is Ann Arky, I work in development. I need 27 general admissions.
What are professional comps?
400
Two ways to be efficient during a transaction.
What is guiding the conversation, calling people over, membership script, more proficient in Tessitura?
400
Allowed to come through will call line with or without reservations.
Who are Supporting Members?
400
These museum representatives receive 10 free general exhibit passes per day
Who are museum volunteers (NOT PAID STAFF!)
400
The price students pay for general admission on Friday nights after 5pm.
What is $6.00?
500
"I was given this voucher from a staff, but I do not want the movie but want to use the movie for tomorrow".
What is "sorry its only good for the day"
500
Stretching, talking to coworkers, streaming shows online, playing games: ALL while someone is at your station.
What are inappropriate box office behaviors?
500
Formerly $60, now 15% off full price.
What are Educator Memberships?
500
This new group with staff-like badges and individual Tessy accounts, are allotted a number of benefits including free general admission and omnitheater tickets (under their own specified comp code) and free parking.
Who are Making Connections?
500
This pre-paid voucher, purchased through an outside vendor's website, allows individuals free general admission and add-on pricing for other categories.
What is Big Ticket?
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