Systems
Acronymns
Metlife 101
Timeframes
Peanuts
100
Houses existing claim info
What is Metcare
100
CS
What is Claim Specialist
100
1095 Avenue of Americans, New York City, NY
What is location of the Metlife headquarters
100
10 business days
What is the initial claim decision timeframe
100
"I hope I will kick the football this time."
Who is Charlie Brown
200
System used to look up Company Specifics
What is KA
200
AP
What is Attending Physician
200
1868
What is the year Metlife sold it's first policy
200
5 business days
What is the medical review timeframe
200
"I'm not a bully, I just want peolple to do what I say."
Who is Lucy
300
System used to verify outgoing/incoming corrrespondences
What is SIR
300
DLW
What is Date last worked
300
1968
What is the year Metlife turned 100
300
3 business days
What is the initial FMLA decision timeframe
300
"Filth follows me everywhere!"
Who is Pigpen
400
System used to verify the status of a check
What is EDCS
400
R/L
What is Restrictions and Limitations
400
1985
What is year "Get Met it pays" becomes the official slogan
400
12 - 24hrs
What is the timeframe for a fax to post to a claim
400
"I gave a moving monologue in A Charlie Brown Christmas"
Who is Linus
500
System used to view outgoing correspondences only
What is Calligo
500
HCPC
What is Healthcare Provider Certification Form
500
East Rutherford, NJ
What is the location of the Metlife stadium
500
48 hrs
What is the timeframe for a CS to be assigned to a claim
500
"I am the only African American Peanuts member"
Who is Franklin
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